Front End Supervisor - Melbourne, Australia - Savers Australia

Savers Australia

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

492610

Melbourne, VIC, Australia
Store Leadership
Full time

About our Business
Since our humble thrift shop beginnings, we've come a long way in the secondhand space.

We've grown from a single shop to a global reuse champion Every day at Savers, we proudly embrace our purpose to Champion Reuse.

Creative, meaningful, dynamic, and fun-we're a big little company that makes an impact in real ways, every day. How we do it, and the people that we do it with, matters a great deal.

About the Role

Reporting to the Store Manager at our
Footscray store, the Front End Supervisor is responsible for leading our Retail Operations Team.

The Operations team is responsible for ensuring our Savers customers and donors receive exceptional customer service.

A typical day for the Front End Supervisor might include:

Overseeing the day-to-day functions of the sales floor in a big box environment
On a shift, providing leadership and supervision to a team of up to 12 team members
Leading by example and rolemodelling outstanding customer service by meeting and engaging with our wonderful customers and donors
Welcoming and training new team members into our business, supporting them to succeed and grow in their roles.

About You
To ensure you can hit the ground running, you will have a mix of the following:

Availability for full time hours on a roster from Monday to Sunday on a flexible rotating roster
Experience managing teams in a fastpaced environment you might have worked in retail, production, warehousing, hospitality, or other customerfocused industries
Strong communication and coaching skills you know how to empower and inspire your team to achieve their goals
Impact driven you want to make an impact on your team and your community
Customer focused we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors
Eager to learn you are always looking to find a better way, adapt and improve
Do the right thing you are passionate about standing up for what's right and doing what you say you will
Celebrate uniqueness we are made up of people from many different backgrounds, so you recognize that we all have something special to contribute.

We are a team of thrifters, always searching for the unique and one-of-a-kinds. With training, career development, and bonus opportunities, our team is a great one. You'll positively impact Team Members, Customers, Donors, Your Community, and the Environment. If you are looking for a fulfilling place to work, with opportunities to grow, quarterly bonuses, and discounts across a range of retailers, travel and attractions, we want to meet you

Please note:

I'm a shopper of Saver and you guessed it mainly for the books and the occasional frame or art piece.

I'm not a major fan of the clothing but I do get some great dress up costumes over the times.