Mid Supporter Relationship Specialist - Brisbane, Australia - Beaumont People

Beaumont People

Verified Company

Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Mid Supporter Relationship Specialist - Australia Wide

Newly created role that will bridge the gap between the major donor program and mass fundraising program
Reporting to the Head of Philanthropy and working closely with senior managers, this offers an incredible opportunity for career development
Hybrid role that can be based in ANY major capital city
SYD / MELB / BRIS / ADL / PERTH

About the Organisation
A well-known Australian health charity that is funding life-changing research and providing much-needed support to patients and their families.

About the Role
An exciting opportunity has come about to join the Philanthropy team as the Mid Supporter Relationship Specialist.

This role will develop and coordinate a mid-value donor program (donors giving $1000-$10 000 annually), with a focus on growing the annual revenue.

You will manage and build meaningful connections with a portfolio of mid-level donors to increase retention, commitment, and engagement. You will also look to build the mid to major donor pipeline, with a view to increase support.

The Mid Supporter Relationship Specialist will bridge the gap between the high-touch major donor program and their mass fundraising programs.

You will be providing donors at this level with personalised engagement through meetings, events, telephone, appeals, and other written communication activities in order to retain lifelong connections.

Key Responsibilities

Lead the midvalue donor program to build relationships that drive higher giving, retention and engagement
Implement and refine the midvalue donor strategy and operational plan to grow revenue, improve retention and remain innovative
Develop and refine a multichannel approach for leading midvalue donors via cultivation, appeals and stewardship activities that are personalised
Lead the development and implementation of the recognition and impact program for midvalue donors
Collaborate with teams including Individual Giving, Grateful Patient, Major Supporter and Gift in Wills programs to deliver impact reports, events, thanking, donor moves management and personalised ask strategies
Collaborate with the Individual Giving team to deliver communications for core midvalue donors (donors giving $1,000 $4,999 annually) and highvalue regular givers that inspire increased retention, value, and engagement
Utilise data insights and supporter surveys to build relationships with donors and ensure approach is donor centric
Track donor communications, actions, and feedback in Salesforce
Other tasks as required by your manager

Skills and Experience

Experience in a similar role or in relationshiporientated roles
Exceptional personable, with proven skills at building and maintaining meaningful supporter relationships
Experience in developing engaging and inspirational communications, preferably within fundraising
Highly developed written and oral communication skills
Experience in interpreting data on donor/customer behaviour to inform strategy
Collaborative team player able to work effectively in crossfunctional teams
Experience working with marketing/fundraising databases
High attention to detail, accuracy, and confidentiality in dealing with sensitive data
Passion and interest working for a not for profit

Applications
Applications will be reviewed on an immediate basis