Customer Service Advisor - Narre Warren, Australia - DSK automotive
1 week ago
Description
Responsibilities- Answer questions about service outcomes, schedule and book appointments, vehicle dropoff and vehicle pickup
- Provide customers with information and advice on warranty protections, potential cost savings and the advantages of trading in versus fixing their car
- Manage and oversee the dealership's workflow and schedule
- Call customers to advise them about service changes or car pickup times
- Maintain positive customer relationships to ensure repeat business
Pay:
$ $35.00 per hour
Expected hours: 40 per week
Benefits:
- Professional development assistance
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
- Overtime pay
- Performance bonus
Experience:
- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location:
In person
Expected Start Date: 13/05/2024
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