Customer Service Representative - Gillman, Australia - BlueScope

BlueScope

Verified Company

Gillman, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job Description:

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people.

We're driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to Orrcon Steel business at our Gillman team as a
Customer Service Representative. Orrcon Steel is a manufacturer of steel tube and pipe and leading Australian steel distributor with nationally recognised brands.

What Will You Do?
Providing tailored solutions to our customers, you'll also be:

create sales opportunities through proactive selling

- preparing and entering customer orders into our operating system
- support the external sales teams and branch
- collaborating with internal stakeholders (marketing, warehouse, and sales departments) ensuring customer expectations and requirements are met or exceeded
- managing the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolving issues, and seeking ways to improve the customer's experience

More About You
You don't have to come from a steel background.

Our onboarding program will teach you all the product knowledge you need Where you will add value from day one is through your ability to understand and uncover customer needs transforming these into improved service offerings.

You'll bring:
- first and foremost, a commitment to your own safety and well-being while caring for others
- a 'Team Player' with excellent communication, negotiation and interpersonal skills, someone who demonstrates behavioural flexibility to enable them to collaborate with a mix of personalities and behavioural styles
- strong customer focus with the ability to resolve issues effectively and efficiently
- the ability to pick up new and custom IT systems quickly
- a proactive approach in building constructive and effective relationships
- high attention to detail and ability to complete multiple tasks simultaneously

Why BlueScope
As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded

At BlueScope, you will:
-
create and deliver innovative solutions that drive transformation in our business
-
make an impact that really does shape the world we live in
-
keep growing through continuous learning and development opportunities
-
enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don't say that lightly. We want our people to be successful, and to be safe.

We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds.

We're passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

And we'll do this through Our Purpose:
_We create and inspire smart solutions in steel, strengthening our communities for_

Together we can make a world of difference.