Workshop Coordinator - Maddington, Australia - MYWorkforce

MYWorkforce
MYWorkforce
Verified Company
Maddington, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

As Workshop Coordinator, you will be reporting to the Operations Manager and responsible for co-ordinating resources and liaising with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Your key responsibilities will include but are not limited to:

  • Effectively manage the daily operations of the workshop
  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations and LEAN/Housekeeping.
  • Coordinate resources, (operational and human) schedules and activities to effectively manage jobs.
  • Ensure supplies are ordered for each job.
  • Managing 3rd Party Services Eg. Galvanising, Painting, Powdercoating
  • Assist with project management and quality checks.
  • Ensure correct job numbers are used and that time records are correct.
  • Provide oversight and check jobs are tracking inline with estimates both time & cost.
  • Regularly report progress on each job and quickly communicate delays or concerns with the Director
  • Operations.
  • Report on manpower overruns or shortfalls.
  • Act as a technical adviser on key projects and other areas of the business as requested.
  • Work with the Director
  • Operations to respond to client's requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with team to identify appropriate course of action.
  • Record, file and store information pertaining to client enquiries in the company system.
  • Identify staff that require ongoing training and implement training opportunities to ensure their skills are improved.
  • Work with apprentices and semiskilled staff to role model appropriate technical skills.
  • Provide feedback to staff that are not performing to the expected level and ensure human resources are informed of trends in performance.
  • Promote a Health and Safety culture within the business.
  • Manage Plant & Equipment Maintenance
  • Impeccable customer service with customer first, can do attitude. Skills and Experience Engineering Trade Qualification preferably Fitter Turner or Boilermaker Welder or equivalent experience and exposure.
  • Strong interpersonal skills
  • Ability to work with people at various levels from shop floor to senior management
  • Can look beyond the initial customer enquiry and identify other business opportunities CAD drawing skills are an advantage but not essential


  • Project management experience

  • People management skills
  • Computer literacy with Microsoft Office including Outlook, Word and Excel

Salary:
$65, $75,000.00 per year


Benefits:


  • Professional development assistance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Maddington, WA: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

  • Australia (required)

Work Location:
In person
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