Operations Manager - Melbourne, Australia - Melbourne Business School

Melbourne Business School

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Based in Carlton with flexible work options

Attractive salary package up to 180K
Permanent, Fulltime opportunity

About Us
At Melbourne Business School (MBS) our purpose is to unleash ideas and leaders for a sustainable future.

Our vision is to be among the top-ranked providers of business education within the Asia-Pacific Region, to be the first choice of students and clients seeking award and non-award educational experiences, and to be esteemed globally as a leading supplier of academic and business research.

The Opportunity

MBS Online, a functional area within the new division of Learning Innovation has three primary verticals: award programs, short courses, and custom solutions.

MBS Online is seeking to employ an experienced Operations Manager to work across its product verticals with specific emphasis on the School's online short course portfolio.

As the Operations Manager, you will be a 'hands on' enabler for teams to scale and grow efficiently by delivering the process and information flows that drive the entire customer journey optimisation, promoting cross-functional alignment, overseeing resource and performance planning, refining key processes to increase efficiencies, and adopting best-in-class tools and technologies to support the entire go-to-market spectrum from lead generation to student retention.

Key responsibilities will include:

Driving seamless execution of strategy with strong operations focus and discipline
Managing commercial, data, and reporting performance to demonstrate success
Problem solving across the entire value chain

About you

This role is perfect for you if you are a highly self-motivated individual, a problem solver who thrives in a fast-paced, dynamic environment.

You will require a strong understanding of SaaS, need to be experienced in go-to-market operations, as well as be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious.

You will understand how impactful data can be in determining the right strategy, moreover how important smooth operations are to executing that strategy.

Strong MS Excel skills will be mandatory.

Your skills and experience will be complemented by a degree or Postgraduate qualification in a relevant Business discipline, preference for a Bachelor of Business Science, Management Accounting, or Degree in IT Systems.

What's on offer
We value our people and ensure that we can reward you with more than just a salary and our benefits include:

Competitive remuneration, including not-for-profit salary packaging options and generous parental leave provisions
Flexible work options
Subsidised gym membership, health and wellbeing programs and regular social events
Access to worldclass learning and development programs at a discounted rate
A workplace that promotes diversity, inclusion, collaboration, and new ideas in the heart of Melbourne's innovation precinct
Working alongside talented and supportive colleagues who are passionate about innovation and the School's purpose