Retail Administrative Specialist - Melbourne, Australia - E & S

E & S

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

Valued role supporting our whole Chadstone showroom team

Thrive in a broad customer service and administrative support role
Be part of our incredible Chadstone showroom team

About us:

For 60 years, we have been making life better for Victorians at e&s.

A family business with a big heart, we are making people's lives better by providing them with the best kitchen, bathroom and laundry appliances for their needs coupled with a shopping experience that just feels easier.

Through our expansion into convenient state-wide locations, we are a proud, honest and respectful employer. We stand by our people and our customers, every day because we are people first.

What you can expect as a Retail Administrative Specialist at Chadstone, with us:

To feel a strong sense of belonging with us. In belonging with us, you can thrive with us, in your own way.
To be empowered. We are talking about the power that comes from belonging which gives us the selfbelief to deliver results and to then make the decisions that enable exceptional and distinctive customer experiences.
To be well trained and developed so that you are equipped to excel in this vital role.
To have fun. Life's too short not to, right?
Generous discounts on our product range.
Five weeks of annual leave offered at five years of service.

A Retail Administrative Specialist, with us, involves:

Being based at our successful Chadstone showroom location and providing high quality administrative and customer service support to our team and to our valued customers.
Working a parttime weekly roster of Friday, Saturday, Sunday and Monday. This would be an ideal role for an individual wanting to balance studies or other interests with the certainty of a regular parttime role and income.
As a welcoming first impression point in the showroom; greeting and directing customers towards their area of interest.
Answering phone calls and consulting with customers to help them identify the best solution to their enquiry.
Supporting the Store Manager and wider team with a variety of administrative and coordination tasks to achieve the smoothest running of the showroom and best customer experiences possible.

Here's what we're looking for:

Customer service and administrative experience from any frontline facing environment such as Retail, Hospitality, Travel, Contact Centre, name a few.
An adaptable mindset coupled with a willingness to try new things; test and learn mentality.
Proven multitasking skills.
Exceptional communication skills. You are often described as a good listener.
The desire to be a key part of a high functioning team.
The ability to work a parttime weekly roster of Friday, Saturday, Sunday and Monday.