Customer Service Administrator Northern Suburbs - Airport West, Australia - Sharp & Carter

Sharp & Carter

Verified Company

Airport West, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Rewarding opportunity to build your career | $60,000+ Super

Permanent and secure fulltime position based in the Northern Suburb
Use your admin and customer service experience to work in the logistic industry

About the role

Responsibilities
This role will be varied in nature whereby you will focus on providing optimal customer support. Your duties will include but not be limited to;

Answering and responding to all calls and queries
Offering a wide range of support to existing clients
Updating and maintaining customer accounts
Provide updates on ETA's and delay's
Liaising with overseas agents, shipping lines, and transport companies
Data entry and reporting
Other ad hoc duties as per directed

Skills & Experience

Excellent communication skills both verbal and written
Strong Customer Service experience
Great administration skills
Good computing skills and the ability to quickly learn new systems/processes
Able to work as an effective team member across different departments

About the client
Our client is a true market leader within the Logistic space providing global freight forwarding and customer clearance services.

Located in the Northern Suburbs, this organisation is looking for an experienced and hardworking professional to join a dynamic team culture in a permanent position.

You will be motivated and keen to join a team environment where you can contribute to the success of the business.