- Serve as the primary point of contact for customer inquiries, service requests, and support issues.
- Process customer orders / service requests into CRM
- Coordinate service activities and schedules to ensure timely and efficient delivery of services to clients.
- Liaise with internal teams, field technicians, and external vendors to coordinate service appointments and resolve customer issues.
- Manage administrative tasks related to order / service delivery, including: scheduling, invoicing, completing / arranging documentation and document compliance.
- Maintain accurate records of customer interactions, service requests, and job statuses.
- Proactively communicate with customers to provide updates on service requests and address any concerns or issues.
- Collaborate with the operations team to optimise service delivery processes and improve efficiency.
- Assist with general office administrative tasks such as data entry, filing, and inventory management.
- Provide support to other departments as needed to ensure smooth operations and exceptional customer service.
- Previous experience in a customer service and/ or operations administrative role.
- Strong communication skills, both written and verbal.
- Good time management skills and ability to easily re-prioritise workload
- Ability to resolve issues, while keeping on top of tasks and duties
- Excellent organisational and multitasking abilities.
- Proficiency in Microsoft Office Suite and experience with CRM software.
- Ability to work independently and as part of a team in a fast-paced environment.
- Attention to detail and a commitment to delivering high-quality service to customers.
- Experience in scheduling or coordinating service appointments or making bookings is a plus
- Experience in Xero, MYOB, SAP, Salesforce, Microsoft Dynamics 365 or Simpro or similar highly desirable
- Competitive salary.
- Opportunities for career growth and advancement.
- Positive and supportive work environment.
-
Operations Administrator
1 week ago
Move Recruitment Solutions Brisbane, AustraliaImmediate start · - 4-5 weeks temporary assignment with possibility of extension · - Free parking on site · **About the Company** · Our client is a renowned organisation with over 40 years of experience in serving industries such as construction, mining, healthcare, education, an ...
-
Operations Administrator
4 days ago
Perigon Group Brisbane, AustraliaPremier Investment Management Business · - CBD, Permanent Role, Excellent Leadership · - Supportive Team, Professional Culture. · Our client, is one of Australia's leading wealth managers. They provide their investors access to markets and a range of investment options, backed by ...
-
Operations Administrator
3 days ago
ERM Power Limited. Brisbane, AustraliaAdministration · - Permanent / Full Time · - Brisbane · **14/5/2023** · - Be part of high performing team with a great team culture · - We invest time in our people and help them chart their own career trajectory · - Enjoy competitive remuneration, generous leave and strong caree ...
-
Operations Administrator
1 week ago
Vellex Logistics Murarrie, Australia**Warehouse Operations Admin Wanted in QLD Murarrie - Join Vellex Logistics, a Trusted Family Business for Over 35 Years. Embrace a Supportive Culture and Drive Your Success** · **About Us**: At Vellex Logistics, We are an Australian-owned family business, takes pride in offering ...
-
Administration and Operational Supervisor
4 days ago
Pace Appointments Brisbane, AustraliaOur client, is a diversified resource business with active investments across the world. Priding itself on integrity and ethical standards, this organisation boasts a strong global presence and a sought-after portfolio. · As this business sees year on year success, they are seeki ...
-
Claims and Operations Administrator
1 week ago
Gallagher Brisbane, Australia**Pen Underwriting** is a dynamic customer-centric underwriting agency providing outstanding experiences to our brokers and we are currently looking for a dedicated Claims and Operations Administrator to join our team in Brisbane (CBD). · Our passion for insurance is evident from ...
-
Training Operations Administrator
1 week ago
Zoom Recruitment Brisbane, Australia**The Company** · Zoom Recruitment have partnered with a leading ASX listed energy infrastructure business which manage and operate a diverse portfolio of gas, electricity, solar and wind assets. Currently, this organisation delivers approximately half of the nation's gas usage a ...
-
Administration/operations Support
1 week ago
CrewSELECT Brisbane, AustraliaWe are looking for an **ADMINISTRATION - OPERATIONS SUPPORT **for our client based near CANNON HILL · **TEMP TO PERM ROLE** · **IMMEDIATE START** · **Suitable for anyone looking for PART TIME or FULL TIME hours** · **Duties included, but are not limited to**: · - Accounts payable ...
-
Security Operations Administrator
1 week ago
Infront Security Brisbane, Australia**Job Information**: · Industry · **Security and Surveillance** · *** · Work Experience · **1-3 years** · *** · City · **Brisbane** · *** · Province · **Qld** · *** · Country · **Australia** · *** · Postal Code · **4001** · *** · **Security Operations Administrator** · Are you pa ...
-
Operations Support Administrator
4 hours ago
u&u Recruitment Partners Brisbane, AustraliaWho are u&u? · Who are we partnering with? · u&u is partnering with a service provider that focuses on the installation, maintenance, and support of remote and mission-critical infrastructure and systems. This is a full-time position that offers 1-2 days of work from home and fle ...
-
Administration (Operations) Officers
2 days ago
Australian Retirement Trust Brisbane, Australia**A fantastic opportunity exists to join our Operations team as an Operations Officer** · **We now have a number of full-time permanent vacancies.** · **Why join us?** · - State of the art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith ro ...
-
Administration (Operations) Officers
3 days ago
Australian Retirement Trust Brisbane, Australia**A fantastic opportunity exists to join our Operations team as an Operations Officer** · **We now have a number of full-time permanent & max-term vacancies.** · **Why join us?** · - State of the art brand new office overlooking Southbank with end of trip facilities, yoga and mul ...
-
Administration (Operations) Officer
6 days ago
Australian Retirement Trust Brisbane, Australia**A fantastic opportunity exists to join our Operations team as an Operations Officer** · **Why join us?** · - State of the art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much mo ...
-
Operations Maintenance Administrator
6 days ago
Green Leaves Early Learning Centres Murarrie, Australia**Description**: · At Green leaves Early Learning Centres, we take pride in building innovative and sustainable learning environments and practices in our state of the art, purpose-built centres. Our offering is unique, and for us, it all comes down to the little things. Our team ...
-
Orygen, The National Centre of Excellence in Youth Mental Health Brisbane, AustraliaOrygen Digital Brisbane Contract · 24/11/2023 · - QLD or VIC location | Brisbane or Parkville office and WFH · - Full time position available until March 2024 | (1.0 FTE) · - Access to NFP salary packaging | Support a multidisciplinary team · Your new job · The Clinical Administr ...
-
C&i Operations Administrator
1 day ago
Shell Energy Brisbane, AustraliaBe part of high performing team with a great team culture · - We invest time in our people and help them chart their own career trajectory · - We prioritise respect for each other, our customers, communities & stakeholders. · **The world's biggest challenge needs you, here.** · B ...
-
C&i Operations Administrator
4 days ago
Shell Energy Brisbane, AustraliaBe part of high performing team with a great team culture · - We invest time in our people and help them chart their own career trajectory · - Enjoy competitive remuneration, generous leave and strong career opportunities · **The world's biggest challenge needs you, here.** · Big ...
-
C&i Operations Administrator
1 day ago
ERM Power Limited. Brisbane, AustraliaAdministration · - Fixed Term · - Brisbane · **6/9/2023** · - Be part of high performing team with a great team culture · - We invest time in our people and help them chart their own career trajectory · - We prioritise respect for each other, our customers, communities & stakehol ...
-
Administration Assistant, People Operations
1 week ago
Ramsay Health Care Brisbane, Australia**Administration Assistant** · **_ People Operations_** · **Full Time or Part Time - Hybrid (initial 12-month fixed term contract)** · - High degree of flexibility for working hours and locations · - Fast-paced, vibrant team with a supportive culture · - Location agnostic - where ...
-
Brisbane - Operations Support Administrator
3 days ago
Civeo Brisbane, Australia**About the Opportunity** · This position is responsible for processing booking data into Civeo's property management system, RMS9 and will involve liaising with client third part travel companies, Civeo Village teams and managing of Civeo's reservations inbox. · Staff are expect ...
Operations Administrator - Coorparoo, Australia - Randstad
Description
Randstad is seeking dynamic and forward-thinking Operations Administrators or Customer Service candidates with Operations involvement, dedicated to delivering exceptional service and support to internal and external stakeholders. Our clients are leaders in their respective industries.
These roles are ideal for individuals who thrive in a fast-paced environment, possess strong organisational skills, and excel at providing outstanding customer service.
Responsibilities:
Requirements:
Benefits:
If you are a motivated, resilient and adaptable individual with a passion for customer service and operations administration, we encourage you to apply.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.