Administration and Business Customer Service Officer - Parramatta, Australia - people2people

people2people

Verified Company

Parramatta, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Our client is a global leader in the electronic and home appliance space who have a constant focus on innovation.

Reporting to the Network Operations Manager, the primary purpose of this role is to support the Service Network through achieving customer satisfaction.

The Role:

Chasing and updating service orders
Ensuring system data is accurate
Order management
Supporting new systeM/Function implementation
Liaising with key stakeholders
Monitoring to ensure providers are complying with company processes and procedures
Creating ad hoc reports and case studies to identify areas of improvement
Time sheet and leave approvals for teams
Site visits to assist in performance and service improvement

About You:

Have strong communication and interpersonal skills
Computer literate (MS Office Suite essential)
Ability to multitask and work in a highpressure environment, autonomously
Analytical, results and detail oriented
Quick learner with ability to absorb new information with a meticulous and proactive approach

If you are looking for a challenging and engaging role where no two days are alike, APPLY TODAY.