Medical Receptionist - Wollongong, Australia - Illawarra Family Medical Centre

Description

Illawarra Family Medical Centre is a private billing general practice with practice nurses and 18 highly qualified male & female Doctors.

IFMC is open 7 days and is located in Wollongong.

We are looking for a Permanent Senior Medical Receptionist/Administrator to join our friendly team

• Based in Wollongong.
• Friendly and hardworking team that are passionate about delivering excellent patient care.

The Role

Working alongside our other medical receptionists, you will be responsible for:

• Meeting and greeting patients.
• Providing superior customer service.
• Opening or closing the practice as needed.
• Entering patient data, ensuring accuracy and confidentiality.
• Processing and receipting all payments.
• Managing phone enquiries.
• Assisting in maintaining practice cleanliness.
• Providing general administration duties as required.
• Participating in staff meetings and training.

You are:

• Customerfocused and make patient care the top priority.
• Proactive; continuously seeking ways to improve and streamline processes.
• A strong team player who positively contributes to work culture.
• Approachable, reliable and dependable.
• Willing to go the extra mile when required.
• Authorised to work in Australia.

In addition, you have:

• Demonstrated receptionist experience in a medical practice, preferably a general practice.
• Excellent computer skills.
• Experience with medical practice software, Best Practice a plus.
• Strong communication and interpersonal skills.
• Solid time management and organisational skills.
• Mature and empathetic approach when dealing with patients.
• A "can do" attitude.
• Completion of an accredited medical receptionist course/knowledge of medical terminology or equivalent is desirable but not essential.

For any queries please contact Gemma or Suzi on


Job Types:
Part-time, Permanent, Casual

Part-time hours: 25-35 per week


Salary:
$ $30.00 per hour


Schedule:

• Monday to Friday
• Rotating roster
• Shift work
• Weekend availability

Supplemental pay types:

• Penalty rates

Experience:

• Medical receptionist: 1 year (preferred)

Work Authorisation:

• Australia (required)

Work Location:
In person

Expected Start Date: 15/05/2023