Regional Operations Manager - Hendon, Australia - Crystal Career

Crystal Career
Crystal Career
Verified Company
Hendon, Australia

4 weeks ago

Olivia Brown

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Olivia Brown

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Description

Become a key player by joining our client, a renowned Registered Training Organisation (RTO) dedicated to providing top-notch training services to the Heavy Industry.

We're on the lookout for a passionate and experienced Regional Operations Manager to join our team in the vibrant city of Adelaide.


About You:

As our Regional Operations Manager, you'll be at the heart of our South Australian operations, overseeing day-to-day activities.

If you're ready to transition from roles in Operations, Training, or Sales to a challenging Management position within a growing business, this is the perfect opportunity for you.


Supported by a seasoned team, your role includes:

  • Keeping a close eye on training course schedules, anticipating and addressing potential issues with proactive contingency plans.
  • Streamlining operational processes for enhanced productivity, cost reduction, and smoother workflows.
  • Ensuring strict compliance with policies, procedures, and regulations in both training delivery and operational practices.
  • Building and nurturing strong relationships with our valued clients, understanding their needs, delivering exceptional service, and ensuring their satisfaction.
  • Serving as the primary point of contact for client inquiries, issues, and escalations, ensuring timely and effective resolution.
  • Identifying opportunities for account growth and collaborating with the sales team to develop strategies for upselling or crossselling training programs.

Essential Requirements:


We are looking for someone with:

  • A minimum of 2 years of experience in Operations, Training, or Sales roles with an RTO or 2 years of Operations experience in another service industry.
  • Tertiary qualifications in VET and/or WHS.
  • A knack for managing the cost of sales.
  • Exposure to aXcelerate student management software (essential/highly desirable).
  • Technical knowledge in Heavy Industry Training.
  • A genuine passion for and commitment to quality and continual improvement.
  • The ability to multitask and maintain exceptional organisational skills.
  • A proven track record of leading a highperforming Operations Team.

About Us:

Our client, consider themselves a tight-knit family of professionals.

Operating in the Oil & Gas, Mining, Construction, Manufacturing, Civil, Utilities, and Transport sectors, they pride themselves on exceeding client expectations.


Benefits:


  • Work with a successful, established, rapidly growing business, offering career development opportunities.
  • Competitive renumeration package
  • Great team culture

Pay:
$90, $110,000.00 per year


Schedule:

  • 8 hour shift

Work Authorisation:

  • Australia (required)

Ability to Commute:

  • Hendon, SA 5014 (required)

Ability to Relocate:

  • Hendon, SA 5014: Relocate before starting work (required)

Work Location:
In person
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