Integration Services Specialist - Parramatta, Australia - Sydney Water
Description
Flexible work arrangements can be accommodated:
Permanent role, Parramatta base location:
Utilise TIBCO expertise to deliver and operate technology integration services which support Sydney Water's customers and strategic plan
At Sydney Water, we're passionate about making a difference to the lives of our customers and communities.
About us
We have a proud heritage and a progressive future, providing world class drinking water and beautiful waterways from the mountains to the sea.
About the role
The Integration Services Specialist will deliver and operate technology integration services on a day to day basis, to ensure effective and efficient technology delivery, using service frameworks, architectures and solutions supporting the IT Strategic Plan and Sydney Water customers.
Responsibilities include but are not limited to:
- Deliver, operate and implement integration services across all sites ensuring service levels, availability, capacity and resilience
- Collaborate with all IT teams and relevant frameworks to provide information on integration services supporting delivery, development and continuous improvement of future foundation services.
- Work with external service providers to operate and implement the daytoday maintenance and monitoring of all integration systems and services, informing the functional lead of any risks, issues and performance impacts.
- Collate and deliver information to monitor and maintain integration services reports and processes.
- Provide information on operational performance metrics and dashboards for all Sydney Water IT integration services.
- Provide emergency response / carry out planned work outside normal business hours, if required
About you
- Qualification in information technology, computer science or similar or equivalent industry experience
- At least three years Production Support experience in a middleware/integration team
- Strong experience in maintaining complex TIBCO integrations
- Strong technical experience supporting UNIX shell script
- Good troubleshooting and problemsolving skills
- Good understanding of ITSM
- Curious and keen to learn and improve
- Exposure to TIBCO Administrator TIBCO BPM, TIBCO BWPM, TIBCO EMS, TIBCO BW, TIBCO Spotfire, Designer, Axway SecureTransport (Secure File Transfer), Axway API Gateway is advantageous
Closing date: 7 February 2023
**Please see the position description for the role's full accountabilities.
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