- Manage the collections and billing functions for your team
- Lead end to end credit, collections and debt management activities through being hands on yourself
- Facilitate training and up-skilling within the team
- Implement new strategies to increase efficiencies
- Conduct continuous due diligence on credit processes
- Developing and maintaining relationships with internal and external stakeholders
- Analyse and provide accurate creditors and debtors reporting
- Full function credit control
- Responsibility for a mixed ledger of clients including major and smaller accounts
- Daily banking and allocations
- Monthly reconciliations
- Month-end reporting
- Inbound queries
- Customer refunds
- Managing internal and external collection processes and partnering with a third party collections agency as well as maintaining that relationship.
- Managing a team and dealing with escalations.
- Offering support and guidance to junior members, utilising leadership experience and skills to reinforce a positive work culture.
- Ad hoc duties as requested
- Experience in high volume collections and billings
- Experience within a previous or current leadership role
- Excellent communication skills
- Attention to detail
- Ability to multitask and strong problem-solving skills
- Strong customer service focus with a strong understanding of commercial practices
- Large/ERP system experience
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Collections Team Leader - Eastern Suburbs, Australia - Sharp & Carter
Description
About the Company:
Our client, conveniently located in the south east, are seeking a Credit professional with leadership experience to join their team.
Working for a rapidly growing company you will manage a team of 6-8 members, driving a positive culture as well as process improvements methods to continue to increase output and productivity, and the return.
There are many benefits to working with this company. Not only is it a growth and development for the successful candidate, especially if you've not yet had exposure to leading a team of this size. The company are also hands on with employees in leadership and continue to offer internal promotions to staff.
Position Description:
With team fit and culture a priority, the business is seeking a dynamic and motivated Credit Team Leader. Reporting into the State Manager your duties will include but not be limited to the following:
Key Responsibilities:
The ideal candidate profile:
How to Apply:
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Candace Page via email
