Account Manager - Melbourne, Australia - Roc Consulting

Roc Consulting

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

Pure account manager, client facing role in cleaning & hygiene chemicals

All food industry Sales, QAs & Food Technologists encouraged to apply
Autonomous role where you can WFH & plan your own schedule

COMPANY

ROC Consulting is proud to be partnering with one of Australia's best supplier of industrial cleaning and hygiene chemicals and services.

The business specialises in providing customized chemical solutions allowing Australian businesses to operate to the highest safety standards possible.

As experts in their field, they offer not only the consumable chemical products, but also professional consultation services to advise clients on best process and practice as well as regular maintenance and servicing of capital equipment.

The company can service any industry however they hold an enviable market share in the food and beverage manufacturing, meat production, food processing, dairy, small goods industries.

Other markets of operations include mining, manufacturing, wineries, petrochemical, general industrial and more.

Over their 30+ years of operations, the company has gained a trusted reputation for the quality of their products and reliability of their sales and service teams.

That same sales and service teams enjoy a positive work-life balance and are afforded genuine opportunities for career development and earnings.

POSITION
An Account Manager position has now become available due to increased customer demand throughout Victoria.

You will be joining a well-established VIC team and will be the key account holder for some of the state's largest food customers.

Your responsibilities will include:

Maintain a portfolio of Key Customers both metro and regionally based.
Regularly visit QA Managers, Contract Cleaners & Operations staff onsite.
Provide consultative support surrounding their current cleaning and hygiene practices.
Encourage customer adoption of additional services.
Regularly service and maintain chemical dispensing units on offsite premises.
Deal directly with customers to recommend upgrades or changes to their current plant.
Carry out chemical cleaning to a range of designated sites.
Visit multiple sites to deliver chemicals and equipment.
Produce timely and detailed service reports.
Establishing and maintaining relevant servicerelated information.

Due to the nature of the food manufacturing and processing industry, site visits will often occur after hours. Any hours worked outside of standard working hours will be given as time in lieu.

BENEFITS

Pure account management role no selling required
Highly competitive Salary between
$75K $100K + Super + Vehicle + Comms:
Ability to plan your work schedule, client visits and regional plan however you see fit
Genuine career progression opportunities
Best industry knowledge at your fingertips from your mentors & managers
National company with opportunity to travel Australia

EXPERIENCE REQUIRED
To be considered for this position it is vital that you have the below experience:

Minimum 2+ years in the cleaning & hygiene, food manufacturing or processing or industrial cleaning industry.
Hands on experience working onsite and with customers.
Working knowledge of cleaning protocols & procedures.
A high level of customer service skills.
Capacity to work completely autonomously.
Strong communication and customer service skills
High attention to detail and excellent organisational skills

Although not necessary, the following attributes would also be advantageous: