Premium Account Manager - Sydney, Australia - hipages

hipages

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About the role:

Your role purpose is to create happier homes by caring for, retaining and growing a portfolio of top-tier clients and providing the correct solutions to their needs.

Why join our Sales team:

Uncapped commission, benefits and perks, plus equity via our Employee Share Program
HI-Achiever Club recognises and rewards high performance with awesome incentives and prizes
Work for a market leader in the industry as part of a highperforming team
Birthday, anniversary and volunteer leave
Work from home 1 day per week

How you will add value:

Care for a large portfolio of toptier tradie businesses (advanced, premium and premium plus) across Australia
Handle a high volume of calls every day as their dedicated point of contact
Provide a world class customer experience and grow from our mix of product tiers, including winning new customers into your portfolio
Manage the full life cycle of tradies' hipages campaigns, including onboarding, growing and retaining
Retain and grow revenue within your portfolio against monthly targets

About you:

4+ years experience in Account Management, Sales, Retention or Customer Service
Experience in high volume sales with proven results against sales, retention or similar KPIs
Loves working in dynamic, fast paced sales team environments
Excellent time management skills and can think on your feet
Experience in online marketing and advertising campaign management

About the company:

We are an Australian-owned, ASX-listed tech company and the leading online tradie marketplace in Australia.

Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, hipages Group operates via three technology-enabled platforms; hipages, Tradiecore, and Builderscrack (NZ) with over 300 team members across Australia, China, Philippines and New Zealand.

Take a look inside our home:
Ranked #2 in Best Places to Work in Australia for the past two years, we offer meaningful, impactful work collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment:

Close-knit diverse family of bright, respectful, collaborative members who love to solve problems and jump on new opportunities
Strengths based organisation with in house coaching to help you leverage what makes you special
Holistic wellbeing focus with EAP access, meditation room, daily bottomless continental breakfast, fresh fruit and snacks and diversity initiatives and celebrations
Social connection focus: Friday socials, 2x big company parties per year and regular and fun teaming activities we work hard but play hard too

We value Diversity:

Innovation & Collaboration are core values at hipages, and are impossible to cultivate without a diverse and inclusive team.

We don't expect you to be an expert in all areas, we're more interested in who you are as a person, a team member and a leader.