People & Culture Operations Coordinator - Melbourne, Australia - TAL

TAL

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Company Description

Welcome to This Australian Life.

From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.

We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.

We're always looking for people who want to go further with us. People who do what's right, aim high, and work smart. Why not see where we can go?

Job Description:

As a member of the People & Culture (P&C) Operations team this role is responsible for providing a broad range of support services to the wider the P&C team and business assisting with queries, requests and policy advice.

In this role you will:

Act as a first point of contact for all employee queries which are managed through the Service Now platform.
Triage and reassign queries to the relevant area of P&C if escalation if required.
Complete actions in the HRIS system (Workday).
Assist employees with Workday queries and provide guidance in relation to processing changes.
Prepare contracts of employment as well as other letters, as required.
Provide administrative support and ensure all staff records are up to date.
Answer and action phone calls.
Monitor background checks for all employees.
Identify continuous improvement opportunities and assist with the implementation of these tasks.
Assist with ad hoc projects as required.
Support cyclical activities as required.
Actively ensure the highest standards of delivery and collaboration.

Qualifications:

To be successful in this role you will have:

Exceptional administration skills
Solid written and verbal communication skills
Energetic and positive mindset
Excellent organisational and planning skills
Qualification in Administration or relevant studies (desirable)
Proven track record of working effectively in a team environment
12 years' experience in a Human Resource function
Familiarity with standard concepts of HR and payroll data
Experience in Financial Services Industry (desirable).

You're always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

Additional Information

Work is a big part of this Australian life, and we work hard to make it one of the best parts.

We don't just say it; we do it.

We offer a workplace that's inclusive and flexible, supporting our people with options that let them make the most of their careers.

We know the value of having different people from all walks of life, with varied points of view and attributes regardless of their age, ethnicity, religion, sexual orientation, gender identity, intersex status or any disabilities they might be living with.

We strive for a diverse and inclusive workplace where a sense of belonging encourages people to bring their full selves to work.

LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves.

Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day.

Risk management is everyone's responsibility.