- $71,918 to $76,598 p.a (HEW 4)
- Ongoing, Full-time, Joondalup Campus
- Open to candidates with relevant work rights
- Deliver exceptional experience in every interaction to our current students and the general public
- Provide accurate & relevant information in an efficient manner
- Provide first point enquiry resolution to every interaction.
- Meet personal/team qualitative and quantitative targets
- Be a shining example to everyone around you and be an ambassador Edith Cowan University Key Criteria
- Experience working in a Customer Centric
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Communication Centre Officer
Found in: Talent AU C2 - 5 days ago
Edith Cowan University Joondalup, Australia Part time$71,918 to $76,598 p.a (HEW 4) · Ongoing, Part-time, Joondalup Campus · Open to candidates with relevant work rights · COMMUNICATIONS CENTRE OFFICER · BUSINESS GROWTH AND DEVELOPMENT · COMMUNICATIONS CENTRE · $71,918 - $76,598 PA, PRO-RATA PART-TIME, (HEW 4) PLUS 17% SUPERANN ...
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Learning Technologies Support Officer
Found in: Talent AU C2 - 6 days ago
Edith Cowan University Joondalup, Australia$78,854 to $87,624 pa (HEW 5) · Fixed Term (6 months), Full-Time, Joondalup campus · Open to candidates with the relevant work rights · OPEN TO ECU STAFF ONLY · LEARNING TECHNOLOGIES SUPPORT OFFICER · CENTRE FOR LEARNING AND TEACHING · LEARNING TECHNOLOGIES AND INNOVATION TEA ...
Communications Centre Officer - Joondalup, Australia - Edith Cowan University
Description
COMMUNICATIONS CENTRE OFFICER
BUSINESS GROWTH AND DEVELOPMENT
COMMUNICATIONS CENTRE
$71,918 - $76,598 PA (HEW 4) PLUS 17% SUPERANNUATION
ONGOING, FULL TIME
JOONDALUP CAMPUS
Overview
The Communications Centre is an exciting department at ECU and has multiple teams that service both Current and Future student enquiries. We are a passionate team and pride ourselves on providing exceptional experience to all future & current students.
Day to day you will be responsible for engaging with students through a variety of channels including social media, online chat, email, inbound & outbound calling. You will also be responsible providing customer experience, problem solving, capturing continuous improvement initiatives, and operating within our high performing, values based and student first environment.
Within the Communications Centre, we have a service dog in our office environment. All staff employed within the centre are to be mindful of the dog's presence, and whilst we understand that some individuals may have allergies or fears of dogs, we are committed to ensuring a comfortable and inclusive environment for all our employees.
What you'll do: