Receptionist - Melbourne, Australia - The Royal Australian College of General Practitioners (RACGP)
4 weeks ago
Description
Member ExperienceMember Services
Melbourne
Part Time, Fixed Term
15/6/2023
Part time (19 hrs p/w), fixed term opportunity until 30 December 2023 with view to extend, located in East Melbourne
$63,054 FTE (pro rated) plus 14% Superannuation and 17.5% annual leave loading
Leading National Health and Education member-based organisation
About the RACGP
The Royal Australian College of General Practitioners (RACGP) is the voice of general practitioners (GPs) in our growing cities and throughout rural and remote Australia.
For more than 60 years, we've supported the backbone of Australia's health system by setting the standards for education and practice and advocating for better health and wellbeing for all Australians.
We foster the future of general practice through our profession-led, community-based training model for the Australian General Practice Training Program and other training pathways.
We train GPs to deliver quality, whole-person care to patients across Australia, support their ongoing professional development and provide a point of connection for GPs serving communities in every corner of the country.
About youAs our Receptionist, you'll draw upon your outstanding customer service skills, both verbal and written, along with your proactive, reliable, and efficient working style, to ensure a great first impression to all visitors and that all deadlines are met.
To thrive in this role, you'll have:
availability 11am to 5pm Monday and Thursday and 10am to 5pm on Fridays
demonstrated experience in a receptionist position, with a commitment and focus on customer service
ability to handle multiple tasks with competing priorities and to be able to work both independently and as part of a team
intermediate computer skills, such as MS Word, Excel, PowerPoint and Outlook
About the opportunity
Reporting to the Member Services Centre Team Leader, you'll provide a high level of professionalism and outstanding customer service when answering all internal and external telephone calls or when you welcome and announce visitors to reception.
While managing the front desk, you'll also assist with car park and temporary security access allocations and receiving/sending courier deliveries.
Some of your responsibilities will include:
ensuring reception area is professionally maintained and presented
sorting ready for distribution incoming and outgoing mail / faxes, actioning return to sender mail and address changes (when required)
liaising with other reception staff in order to achieve consistency in level of service
undertaking membership verification checks (when required)
The Benefits
14% superannuation
Additional leave over the Christmas and New Year period
17.5% annual leave loading for EA employees
Hybrid working arrangements
The Core Academy
High-profile health and education organisation where progressive leadership, innovation integrity, collaboration and accountability are valued.
To apply
Towards the end of the process, applicants will be asked to complete pre-employment screening, which may include reference checks and/or a National Police Check.
Applications close:
COB Wednesday 28th June 2023
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