Payroll and Customer Service Administrator - Sydney, Australia - SustainHealth Recruitment

SustainHealth Recruitment

Verified Company

Sydney, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Healthcare Recruitment company in Sydney CBD

Casual or Permanent opportunity available
Flexible working arrangements Available

S

ustainHealth Recruitment is a multi-award-winning boutique Healthcare, recruitment company, based in Sydney's CBD. We are looking to scale our team with an

experienced Payroll and Customer Service Administrator who is passionate and motivated to work with an employer who cares, respects your hard work, and recognises effort. Payrolling Experience is essential for this position. minimum 1 year.

We reward, Loyalty, Dedication, and Integrity.

This Position:

As a critical member of a SustainHealth Recruitment business, you will work with the SustainHealth team to ensure accurate & timely payment of contractors, whilst also working closely with our customers, to ensure payroll and our customer relationships run collaboratively and smoothly.

Your role will be critical in ensuring the accurate processing of payroll on a weekly basis as well as the timely payment of invoices.

Your main responsibilities will be to work with Contractor Staff, our Compliance Team, and Recruitment Consultants, to ensure that all placement details are accurate, are recorded in the payroll system, as well as our CRM and that Contractors have provided all necessary documentation to enable payment.

You will liaise with our customers, managers, and payroll team to ensure timely responses to their queries and provide positive solutions to any problems that may occur.

To be successful in the role, you will have a positive outlook, be solutions focused, with a respectful customer centric attitude.

You will deliver exceptional customer service, provide communication solutions to key stakeholders on how best we can handle customer queries.

You Will Be:

Calculating Penalty rates/ Overtime Calculations/ Weekly/ Fortnightly payroll
Customer focused at all times
Solutions focused
Able to learn and adapt quickly
An excellent problem solver
A clear and considerate communicator, in all mediums
Able to understand and be confident in managing complaints and queries, respectfully and in a timely manner
Organised and focused on positive outcomes at all times
Able to work an efficiently as part of a team
Able to work closely with key stakeholders to achieve positive and timely outcomes

Your Experience:

You will have worked in a customer facing role
You will have worked in a 360 recruitment and ideally a healthcare recruitment environment
You will have a "can do" and positive attitude to your work
You will have had administration experience, with a good understanding of key software programs and platforms
You will be able to demonstrate your excellent communication skills and experience

Why join Sustain Healthcare Recruitment?

We work hard but celebrate big every quarter our incentives include away days, 5star meals, 5star experiences.
Covid has changed our world we now know we can work remotely and still feel like we are part of a tight, supportive, unreal team.
We strongly believe in supporting our staff in their wellness needs. On top of our annual leave entitlements, we give a 'no reason needed' Day to be taken at any time throughout the year to be able to completely switch off and regenerate.
Flexible dress policy: you dress for your day
COVID Safe office space + remote working opportunities
CBD office space featuring creative breakout, hotdesking, and meetup spaces. Very close to public transport
Potential to offer 482 visas for those with over 5 years of experience in recruitment, or 2 years' experience with a degree

If you would like to learn more about

SustainHealth Recruitment, please send your inquiry and updated resume to:
We look forward to hearing from you