Claims Administrator - Melbourne, Australia - Mecca Recruitment Group

Mecca Recruitment Group

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Full time with flexible office/working from home days

New tech hardware supplied when you start
Work in a small team with a supportive culture

COMPANY PROFILE:

You will be working for a boutique provider of administration services to life insurers and superannuation funds. They are currently expanding their company and are implementing exciting cutting-edge systems to deliver stellar service to their clients.

They are looking for employees to join them during this exciting time, which means you have the opportunity to join from the ground up.

YOUR RESPONSIBILITIES WILL INCLUDE:

Assisting with preparation of end of month insurance claims reporting
Qualitycontrolling completion paperwork before it is issued to clients, as well as peer reviewing reports whenever required
Providing excellent client service experience to all clients
Displaying empathy to clients during situations of difficulty. e.g. claims, financial hardship
Liaising and maintaining relationships with stakeholders, including insurers, master administrators and trustees
Managing/overseeing the internal claims processes
Critically evaluating and challenging claim decisions made by insurers

ABOUT YOU:

2+ years experience in a similar role in the Superannuation/Life Insurance industry is essential
Organised and great with time management
Demonstrated ability to be innovative and flexible
Excellent communication skills verbal and written
Excellent administrative/coordination skills
Team player with initiative and attention to detail
Proficient in Microsoft Office Suite

If you believe that you are an ideal fit for this role, we would love to hear from you