Administration & Quality Assurance - Sydney, Australia - Magnus Recruitment Solutions

Magnus Recruitment Solutions
Magnus Recruitment Solutions
Verified Company
Sydney, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Administration & Quality Assurance

Full Time Opportunity

About You:

To ensure all administration activities are compliant and run smoothly


Responsibilities:


  • Follow up on payments for domestic students
  • Review and confirm client's spreadsheet every fortnight.
  • Creating ID's for new students after orientation and creating USI's for students
  • Support and assist the Management as required with all aspects of enrolment operations.
  • Assist in the management of the student database.
  • Identify, monitor and adhere to compliance with legislative and regulatory requirements
  • Assist with the maintenance of an uptodate compliance register for all employees in relation to licenses and mandatory training where applicable.
  • Support the transparency of the RTO and the provision for examination for the purposes of audit, reasonable access to all areas, records (including internal review reports) as required by the registering body, for operations in all national locations.
  • Collect, collate and analyse original feedback forms and learner questionnaires from
  • Trainer and Assessors, for monitoring and inclusion in the Continuous Improvement Process.

Key Performance Indicators:


  • All student enquiries must be acknowledged within 1 business day and resolved within two business days
  • Students to receive access to Student Management System within 1 business day from enrolment
  • Current and new processes and practices are compliant, fit for purpose and remain student centric

Essential Skills and Experience:


  • Ability to work effectively autonomously as well as part of a diverse team
  • Demonstrated ability to coordinate and plan, manage project tasks, and meet deadlines within a complex and changing environment.
  • High attention to detail
  • Good interpersonal skills and ability to communicate effectively, empathetically and patiently with individuals and groups from a diverse range of cultural and linguistic backgrounds.
  • Strong student focus ethos and commitment to excellence
  • Intermediate Microsoft Office skills
  • Prior experience in an administrative support role
For role related queries or questions contact Jaya Gurung on


Job Type:
Part-time


Experience:


  • Administration &
Quality Assurance: 1 year (preferred)
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