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Registrar/deputy Registrar/registry Co-ordinator - Surry Hills, Australia - NSW Department of Communities and Justice

NSW Department of Communities and Justice

Verified Company

Surry Hills, Australia

1 month ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Division:
Courts, Tribunals and Service Delivery- Location: Surry Hills, NSW, AU, 2010 Blacktown, NSW, AU, 2148 Burwood, NSW, AU, 2134 Hornsby, NSW, AU, 2077 Liverpool, NSW, AU, 2170 Manly, NSW, AU, 2095 Newtown, NSW, AU, 2042 Parramatta, NSW, AU, 2150 Penrith, NSW, AU, 2750 Sydney, NSW, AU, 2000 Waverley, NSW, AU, 2024- Req ID: 58525
Greater Sydney and Metro CDB Court Locations

Talent Pool to be created for Full-Time, Part-Time, Ongoing and Temporary roles within Court Services

Salary - Clerk Grade 7/8 ($101,947 - $112,849) + Super

Your role

This role will be responsible for a team to meet statutory and administrative obligations as well as ensuring high quality and professional service is delivered to clients.

Supervising the team, this role will promote a positive working environment that values ethical behaviour and good performance whilst contributing to the development and implementation of strategies that meet the identified needs of the court's diverse set of clients.

What you'll do

Leading the team, you will be responsible for:

Managing, developing and motivating staff in a fast paced and challenging environment
Implementing procedures and training to ensure staff are adequately equipped to ensure best practices and standards are provided to clients
Minimise grievances, maximise performance and enhance skills
Constantly implementing processes and procedures which are always up to date with legislation
Dealing with staff issues and providing feedback or counselling to staff
Adapting to work in different jurisdictions
Liase with stakeholders to ensure service delivery is always at his best

What we're looking for
Download the role description.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) a cover letter (maximum 3 pages) and answer 2 targeted questions below with a brief outline on how you meet the requirements of the role:

Question 1 - Tell me about one of your direct reports or team members who became more successful as a result of your assistance or coaching. How did you assist/coach him or her?**
Question 2 - Tell me about a situation when you handled a customer complaint. How did you respond? What steps did you take to improve the customer's experience?**
Applications close 13 February :59pm AEST.

Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.