Tessitura Administrator - Sydney, Australia - NSW Government -Sydney Opera House

NSW Government -Sydney Opera House
NSW Government -Sydney Opera House
Verified Company
Sydney, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Job Status:
Temporary, 6 months


Salary:
Base rate of $97,136 per annum, plus 11% superannuation contributions


Position No:
SOH2213


Applications Close:
Sunday 13th August 2023


Technical Enquiries:
Jobs NSW Helpdesk on


An organisation where diversity of thought & experience is valued, supported & respected.

THE HOUSE
The Sydney Opera House is _the_ place to discover the best of performing arts and culture.


From whimsical musicals to side-splitting comedies, arias to ARIA Award-winners, symphonies to sundowners and talks, and backstage tours to playful puppet shows.

It's all waiting for you.


Working at the Sydney Opera House you will be surrounded by supportive and hardworking teams who are passionate about the work they do and the iconic building they work in.


You will be inspired to create value in everything you do and will be provided with opportunities to grow and achieve while making a positive contribution to our community.


Our vision for diversity, inclusion and belonging (DI&B) is that the Sydney Opera House - who we are and everything we do - reflects and respects the diversity of the community.


Our DI&B Strategy sets out the change we are driving in the lead up to our 50th anniversary in 2023.

These commitments work hand in hand with the commitments in our longstanding Reconciliation, Accessibility and Environmental Action Plans.

***For more information about the Sydney Opera House please refer to our website.

***
YOUR NEW ROLE
This position supports the Opera House's ticketing and CRM platform: Tessitura. It ensures that Tessitura is online, performs well, and is kept up to date. It helps its customers across the business leverage Tessitura and the data therein.

Further detailed information about the role and its requirements can be obtained from the role description.


ARE YOU THE ONE?

We are looking for someone with:

  • Tertiary qualifications in ICT, engineering, or a related discipline
  • At least four years' experience administering Tessitura
  • Significant experience providing technical support to Tessitura users
  • Demonstrated experience optimising Tessitura and troubleshooting performance and data quality issues
  • Advanced communication skills, including an ability to translate technical concepts for a lay audience
  • Experience making technical decisions from a wholeofbusiness perspective
  • Ability to work efficiently under pressure and prioritise work
  • Flexibility and a commitment to continuous improvement

BENEFITS & CULTURE


Being Australia's premier cultural institution, tourism destination & a celebrated community meeting place, we are committed to fostering an inclusive and dynamic working environment for all our staff.

With values of
Safety, Creativity, Excellence, Collaboration & Accountability your professional life is provided with every opportunity to succeed and develop in your chosen profession.

Working with the Sydney Opera House gives you access to a great range of benefits including:


  • Flexible working arrangements
  • 5 weeks annual leave
  • Access to a range of internal and external professional development programs and staff engagement initiatives
  • Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka 'SEALs') and more.
  • Fitness Passport & complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives
  • Working for an organisation with a 6 Star Green Star Performance Rating from the Green Building Council of Australia (GBCA)
  • Working for an organisation who has committed to the United Nations Sustainable Development Goals
  • And many more

SOUND LIKE YOU? APPLY

  • Up to date resume of no more than five pages
  • Address their suitability in a cover letter of no more than one page
In addition, applicants will be prompted to answer the following two targeted questions in the cover letter:

  • The Tessitura Team maintains and administers the Tessitura system for Sydney Opera house and 7other arts and culture organizations. Outline how you think your skills and experience will assist you in managing the competing priorities of multiple stakeholders in a fast paced and time sensitive environment.
  • Each of the 7 organizations serviced by the Tessitura team is unique and has specialized requirements. Explain how you would adapt your service to suit the needs of the different companies e.g. Sydney Living Museums vs Opera Australia?
Applications will not be accepted from recruitment agencies.
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