Contracts Administration Officer - Ballarat, Australia - Central Highlands Water
Description
Contracts Administration Officer
Classification Level, Central Highlands Water Enterprise Agreement
Team, unit Mechanical & Electrical Maintenance
Division Capital Delivery & Networks
Work location Learmonth Road, Ballarat
Employment type Up to Full-time Hours, Permanent
Position reports to Team Leader - Mechanical & Electrical Maintenance & Delivery
Direct reports Nil
Our Values
Our vision:
_Our Water - Our Customers - Healthy Living _
Our mission:
_Together, we provide quality water and wastewater services, safely, efficiently and sustainably to _
- communities in the Central Highlands Region _
Our values:
_Integrity Teamwork Leadership Care
Organisational Environment
At Central Highlands Water (CHW) '_Safety is Everyone's Priority_. We are committed to the safety of our people,
customers and the community we serve and have a zero tolerance towards bullying, harassment or violence within
the workplace.
We have an inclusive workplace that embraces diversity and difference. We believe all jobs can be worked flexibly
disability, LGBTIQA+ and people from different cultural backgrounds.
We support and encourage employees' continuous professional development. Employees are supported in keeping
informed of current industry best practice and are encouraged to take an active personal interest in staying up to
date with professional practices, standards and latest trends.
We believe that everyone has the capability to demonstrate leadership, regardless of their formal level of authority.
We expect all team members to focus their efforts on developing and displaying the leadership behaviours defined
in our Leadership Capability Framework. We have a commitment to enhancing our leadership maturity across the
whole business, through our internal Personal Leadership Program, Learn Lead Grow (LLG), and focussing on
Leading Self, Leading People and Leading the Organisation.
Purpose
The primary focus of the Contract Administration Officer is to provide an administration function for contractors and
service providers engaged by the Civil Maintenance and Mechanical and Electrical Maintenance teams.
Key Duties/Responsibilities
- Administration of mechanical and electrical and civil maintenance contracts including invoicing, managing
- Support and liaise with finance team to understand requirements and ensure correct and accurate use of
- Provide support to members of Civil Maintenance, Mechanical and Electrical Maintenance, Water Treatment,
produce monthly accrual reports and interpret financial and work history reports.
- Process claims for payment, seeking additional information where required from contractors and service
- Assist in the establishment of new contracts in Maintenance Delivery and provide training and support to
- Support the Contractor Management Officer to identify areas for improvement in contractor administration
teams and external service providers.
- Focus on continuous improvement within own area of responsibility and support the team to strive for
- Support training of new starters to facilitate understanding of finance systems.
- Other duties as directed.
- Proactively work to enhance the /customer experience;
- Undertake _higher duties _responsibilities as required;
- Other duties as directed.
. Authority and Accountability
- Responsible for the efficient and effective performance of all duties and key responsibility areas.
- Constructively contribute to creating and maintaining CHW's desired culture by demonstrating CHW's values
- At all times, create, maintain and foster a safe work environment and ensure compliance with the provisions
- Accountable for accurate and timely maintenance of databases relevant to the position as well as compliance
. Judgement and Problem Solving
- Required to exercise some judgement in following predetermined procedures, recognising
- Some discretion is required in making improvements to invoicing systems to improve ongoing efficiency
. Specialist Knowledge and Skills
- Developed computer skills, with high level of accuracy in data processing utilising Microsoft Office and
- Welldeveloped
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