Jobs
>
Brisbane

    Field Technical Consultant - Brisbane, Australia - HP Australia

    HP Australia
    HP Australia Brisbane, Australia

    9 hours ago

    Default job background
    Full time
    Description

    Field Technical Consultant - Site Print

    Description -

    HP has been serving the AEC industry over the last 30 years through market indicating technology solutions in areas like workstations and large format printers.

    HP is working on new solutions to improve productivity in construction, including applying robotics and artificial intelligence in the construction site to streamline information flows and boost the efficiency of current manual processes.

    Come be a part of HP's Construction Services team as we transform how construction site layouts get made using HP's new construction layout robotic solution – HP SitePrint.

    We have an outstanding opportunity for you to join our HP SitePrint organization ) as a Field Technical Consultant to scale the business. Within our team, you will get to work with all the cool new technologies that we have in one of the most creative businesses at HP.

    Today HP is a fortune 50 company with over 50,000 employees worldwide across 190 countries. HP is about innovation, it's who we are and what we have been doing since 1939. We keep reinventing ourselves, jointly we challenge convention, pushing each other to surprise the world.

    Key responsibilities

    • Apply technical knowledge to advise, train, demonstrate and operate the HP SitePrint technology.
    • Integrate technical knowledge and business knowing to create solutions for customers.
    • Resolve technical incidents externally within the field and/or technical application area.
    • Work with internal development team and external construction services team members to resolve more complex or cross-technology incidents.
    • Identify potential escalations and alert management and program stakeholders proactively.
    • Proactively and reactively provide solutions to partners and end-users to prevent problems from occurring when using the SitePrint technology in various field applications.
    • Apply or deploy HP solutions to meet moderately complex customer needs. Balance internal needs with customer needs within defined parameters.
    • May identify additional services that could hint to future service revenue growth.
    • Build strong relationship with management in assigned accounts.
    • Influence delivery decisions on assigned account plans.
    • Manage small service and customer experience centric projects/programs in the team, including Service Lifecycle Requirements within the region in coordination with the Global Business Unit.
    • Responsible for helping define and establish in-region service infrastructure to fulfil HP SitePrint service strategy, including, but not limited to service parts, bench-repair, whole unit exchange, knowledge management, training.
      • Drive Customer Expectation management as part of escalation process.
      • Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design.
      • Participates in the customer or partner engagements, to ensure onboarding, training, and overall service solution readiness.
      • Provides Post-Sales service and verify to customers/partners on the HP SitePrint solution.
    • Provides technical leadership on specific integration activities associated with services.
    • Creates and contributes to knowledge tools and communities and ensures project learnings are documented and shared with internal and external stakeholders

    Education and experienced required

    • Bachelor's degree preferred or associate degree holder (technical field) with 4-6 years working experience in construction related fields desired.

    Knowledge and Skills

    • Has construction industry experience. Civil Engineering/Surveying, Site layout, BIM, site project management are preferred, especially where new application specific technologies have been introduced and used.
    • Active listening skills and ability to adjust messages to audience level
    • Problem-solving skills (proactive, reactive and creative).
    • Project management, communication, and analytical skills.
    • Able to identify, propose and implement operational efficiencies.
    • Has ability to perform/drive resolution of problems on combinations and interactions of products.
    • Ability to apply technology and consulting to solve a client business problem.
    • Able to communicate and present complex issues with assurance and confidence.
    • Demonstrates the use of consulting skills including questioning, listening, ideas development, permission and rapport, and influencing.
    • Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements.
      • Owns and produces customer documentation.
    • Ability to translate technical details into concise and easy to know written form.
    • Ability to translate verbal requirements from face-to-face client meetings into requirements documents, statements of work, and proposals.
    • Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate.
    • From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver.
    • Ability to work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.

    Travel

    • 50% of the time (25% within the country, 25% abroad, mainly to Spain, but not only) ** Availability to work on construction sites is a must. **

    Why HP Australia?

    • Australian Market Leader across PC & Print
    • A wide and varied product portfolio to market
    • Recognised globally as an Employer of Choice and certified as a Great Place to Work 2023
    • Cultivates and encourages a diverse and inclusive culture with multiple Business Impact Groups
    • Gold Level, Skilled Workplace Accreditation from Mental Health First Aid Australia
    • Market Leading Mentoring Program
    • Recognised and one of the world's most sustainable companies
    • Wellness Programs
    • Flexible work environment
    • Supportive team culture
    • Also encourage Aboriginal and Torres Strait Islander people looking to start or continue their career in HP.

    Thanks for taking the time to review our available position, if you think it is a match for your experience and interests please apply today – we are eager to learn more about you

    #LI-POST

    Job -

    Services

    Schedule -

    Full time

    Shift -

    No shift premium (Australia)

    Travel -

    50%

    Relocation -

    No

    EEO Tagline -

    HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.

  • NTT

    Technical Consultant

    3 days ago

    NTT Brisbane, Australia

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?** · Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies t ...

  • Micromine

    Technical Solutions Consultant

    10 hours ago

    Micromine Fortitude Valley, Australia

    About Us · Founded 36 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, ...

  • Paxus Australia Pty Ltd

    Principal Technical Consultant

    3 days ago

    Paxus Australia Pty Ltd Brisbane, Australia

    Posted 12 February 2024 · - SalaryAttractive Package · - LocationBrisbane · - Job type Contract · - DisciplineSoftware Development + Testing, Paxus Jobs · - Reference264606 · **Job description**: · The purpose of the Principal Technical Consultant - Networks role is to manage the ...

  • Queensland Health

    Principal Technical Consultant

    10 hours ago

    Queensland Health Brisbane, Australia

    **The role**: Reporting to the Program Director DHBS, you will deliver, monitor, and report on multiple project activities against agreed criteria. You will develop and provide expert technical advice and leadership to eHealth Queensland Program/Project teams and key decision mak ...

  • FLB Automotive Recruitment

    Technical Sales Consultant

    10 hours ago

    FLB Automotive Recruitment Brisbane, Australia

    Company vehicle & phone provided · - Job stability · - Opportunity to move off the tools · A full time position is available for a Technical Sales Consultant in Brisbane to demonstrate and sell paint and product coating products. Previous experience within the paint industry is r ...

  • Queensland Health

    Principal Technical Consultant

    10 hours ago

    Queensland Health Brisbane, Australia

    **The role**: eHealth Queensland require an experienced Cisco network engineer who can design enterprise grade network solutions across the range of facilities within Queensland Health. · You will have broad experience in converging and integrating networks whilst taking into acc ...

  • Queensland Health

    Principal Technical Consultant

    3 days ago

    Queensland Health Brisbane, Australia

    **Your key responsibilities include**: · - Participate in a multi-disciplinary professional team, co-ordinate a technical team in systems administration tasks, mentor and support team members and contribute to deliverables to support the specific scope and objectives of the team ...

  • Queensland Health

    Principal Technical Consultant

    10 hours ago

    Queensland Health Brisbane, Australia

    **The role**: Manage and undertake the design, planning and implementation of solutions for Cisco data, wireless and unified voice solutions, ensuring alignment with best practice IM/ICT design and delivery frameworks. · Manage and mentor a small team of ICT specialists and ICT d ...

  • Queensland Health

    Principal Technical Consultant

    10 hours ago

    Queensland Health Brisbane, Australia

    **The role**: · You will utilise your high-level technical skills in the analysis of IT system issues and the provision of appropriate solutions and improvements whilst meeting project delivery targets within agreed timeframes. Also establish and maintain highly effective working ...

  • Paxus Australia Pty Ltd

    D365 Technical Functional Consultant

    10 hours ago

    Paxus Australia Pty Ltd Brisbane Central Business District, Australia

    Posted 14 April 2023 · - SalaryNegotiable · - LocationBrisbane CBD · - Job type Contract · - DisciplineProject Services + Transformation · - ReferenceBBBH261112_ · **Job description**: · A Dynamics 365 Functional Consultant is required to join a Brisbane-based government agency ...

  • Philips International

    Technical Consultant

    4 days ago

    Philips International Brisbane, Australia Full time

    Technical Consultant - EDI page is loadedTechnical Consultant - EDIApplylocationsBrisbanetime typeFull timeposted onPosted Yesterdayjob requisition id521622Job Title Technical Consultant - EDI Job DescriptionJob Posting DescriptionPhilips is a leading health technology company fo ...

  • Philips Iberica Sau

    Technical Consultant

    4 days ago

    Philips Iberica Sau Brisbane, Australia Full time

    Job Title Technical Consultant - EDI Job DescriptionJob Posting DescriptionPhilips is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and ...

  • Philips International

    Technical Consultant

    3 days ago

    Philips International Brisbane, Australia Full time

    Technical Consultant - EDI page is loadedTechnical Consultant - EDIApplylocationsBrisbanetime typeFull timeposted onPosted 7 Days Agojob requisition id521622Job Title Technical Consultant - EDI Job DescriptionJob Posting DescriptionPhilips is a leading health technology company f ...

  • Hamilton Barnes Associates Limited

    Technical Consultant

    3 days ago

    Hamilton Barnes Associates Limited Brisbane, Australia Full time

    Our client is laser-focused on customer experience and seeking a good technical consultant who takes a consulting-by-doing approach to help end-users use technology to make their jobs easier and their lives betterT · The team consists of highly capable individuals who drive wins ...

  • Philips

    Technical Consultant

    20 hours ago

    Philips Brisbane, Australia Full time

    Job Title · Technical Consultant - EDIJob Description · Job Posting DescriptionPhilips is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, ...

  • Philips

    Technical Consultant

    2 days ago

    Philips Brisbane, Australia Paid Work

    Job Posting Description · Philips is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and home care. Philips leverages advanced technology ...

  • Thirdera

    Senior Technical Consultant

    8 hours ago

    Thirdera Brisbane, Australia Full time

    Thirdera is lookingfor a highly skilled Senior Technical Consultant with Service Now to join our team · You can be home-based anywhere in Australia. · What is Thirdera? · Thirdera is a global services provider that uses Service Now to help enterprises unlock their business and cu ...

  • Myob Group Limited

    Technical Support Consultant

    3 days ago

    Myob Group Limited Brisbane, Australia Full time

    Hi And thanks for stopping by · We're MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. · We help our Auss ...

  • Thirdera

    Senior Technical Consultant

    33 minutes ago

    Thirdera Brisbane City, Australia Full time

    Thirderais lookingfor a highly skilled Senior Technical Consultant with Service Nowto join our teamYou can behome-based anywhere in Australia. · What is Thirdera?Thirdera is a global services provider that uses Service Now to help enterprises unlock their business and customer wo ...

  • Novo/scale Is Now Thirdera

    Senior Technical Consultant

    2 days ago

    Novo/scale Is Now Thirdera Brisbane, Australia Full time

    Thirderais looking for a highly skilledSenior Technical Consultant with Service Nowto join our teamYou can behome-based anywhere in Australia.What is Thirdera?Thirdera is a global services provider that uses Service Now to help enterprises unlock their business and customer workf ...