Medical Receptionist - Bendigo, Australia - Bendigo Doctors

Description

We have an opportunity for an
Experienced
Medical Receptionist to join our team at
Bendigo Doctors

We require an individual who is
highly motivated,
enthusiastic with a
"can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team.

This will be a growing practice so a bubbly personality is a must as well as is the ability to think on your feet


Your responsibilities will include:

• Open and Close clinic as per set procedure
• Greet patients and other callers in a professional and courteous manner
• Make appointments for patients
• Ensure medical records are managed confidentially and efficiently
• Accurately process patient payments via cash, Eftpos, and direct bill transaction.
• Invoice Medicare, Private Health Funds, TAC, Workcover.
• Knowledge of the MBS schedule and correct billing procedures
• Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
• Attend to patient enquiries
• Fill in the roster when staff is away, on holidays and sick leave.
• Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
• Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
• At all times maintain confidentiality of patient personal and financial information.
• Complete recalls.
• Support the day to day operations of the medical centre.
• Exceptional customer service and teamwork skills.
• High level of computer literacy and IT knowledge.
• Experience using Best Practice is desirable.
• Current Police Check
• Current Working with Children clearance
• Current First Aid/CPR certificate
• Immunisation Record
• Driving Licence/ Photo ID
• Selection Criteria:_
• Demonstrated ability to work in a team
• Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
• Demonstrated strong organisational and problem solving skills
• Demonstrated ability to work in a fast paced environment, including multitasking
• Demonstrated ability to communicate with internal and external stakeholders both verbally and in writing
• Demonstrated commitment to quality patient service

If you would like to become part of a team that cares for every individual staff member and their self development and meet the requirements and criteria above, please forward your resume, along with a cover letter addressing the selection criteria.

Salary:
Remuneration will be negotiable based on experience.


Salary:
$ $33.40 per hour


Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bendigo, VIC 3550: Reliably commute or planning to relocate before starting work (required)

Experience:

• Medical admin: 1 year (required)
• Customer service: 1 year (preferred)

Work Authorisation:

• Australia (preferred)

Work Location:
In person