Remote Servicing Trip Leader - Perth, Australia - Australian Government Services Australia

Australian Government Services Australia

Verified Company

Perth, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

APS Level - Adelaide, SA,Alice Springs, NT,Broome, WA,Burnie, TAS,Cairns, QLD,Darwin, NT,Devonport, TAS,Katherine, NT,Kununurra, WA,Newman, WA,Perth, WA,Tennant Creek, NT,Thursday Island, QLD

Job Number:
EXT-APSL

Job Title:
Remote Servicing Trip Leader (Identified)

Classification:
APS Level 5

Salary Range:
$79,257 - $85,523

Job Type:
Ongoing,Non-ongoing

Employment Type:
Full-time

Group/Division/Branch/Section:
Customer Service Delivery / Face to Face Services / Various /

Location/s:
Adelaide, SA,Alice Springs, NT,Broome, WA,Burnie, TAS,Cairns, QLD,Darwin, NT,Devonport, TAS,Katherine, NT,Kununurra, WA,Newman, WA,Perth, WA,Tennant Creek, NT,Thursday Island, QLD

We are recruiting to fill a number of Remote Servicing Trip Leader roles at the APS5 level, within the Face to Face Services Division.

Remote Servicing Trip Leaders work under the support and general direction of their leadership groups.

They exercise a degree of independent judgement and make decisions within defined parameters that require some reliance on skills and knowledge.

They plan their own and team work goals in the context of competing priorities, and contribute to changes in workplace practices and business improvement strategies.

Remote Servicing Trip Leaders lead a small team whilst undertaking remote serving trips including setting work direction, monitoring and allocating workload to deliver customer outcomes within KPIs, and ensuring the health and wellbeing of self and team.

Remote Servicing Trip Leaders manage relationships with stakeholders to build service delivery capability, deliver services, increase the profile of the agency's services and attend inter-agency meetings and forums to obtain and share information.

Remote Servicing Trip Leaders are required to undertake frequent travel to remote areas throughout the year to deliver face to face services.

Identified Positions

Work Environment
Remote Servicing Trip Leaders are required to undertake frequent travel to regional, remote or very remote areas.

This travel may require you to be away for periods of up to 14 consecutive days, depending on the locations that a single trip may include.

Remote Servicing Trip Leaders:

Work in areas with extreme temperatures.
Travel in a 4WD vehicle in remote areas over long distances and/or fly in small aircraft (including single engine aircraft).
Undertake manual handling tasks (eg: lifting/carrying equipment, changing 4WD tyres).
Undertake servicing in a nonoffice environment.
Stay in accommodation of a more basic standard than usually found in major cities and towns (eg: shared accommodation and communal facilities, noncommercial accommodation).