Client Account Services - Sydney, Australia - Anton Murray Consulting

Anton Murray Consulting

Verified Company

Sydney, Australia

5 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Sydney- Funds Management- PermanentThey will be responsible for assisting the Client Account Team with the processing and managing of the rebates related to the Australian Unit Trusts provided to new and existing clients.

The individual will be expected to display significant initiative and work independently.

This role will also be responsible for attending to the day-to-day queries for clients in the Australian Unit Trusts, as well as engaging in client change activity such as client onboarding and change activity on new and existing global clients through regular contact with the Relationship Managers, Client Account Managers, legal and product management teams as well as external transfer agencies.

Responsibilities:

Owning in the end-to-end fund rebate process for the Australian Unit Trust clients, including:

Preparing instructions to transfer agencies and internal departments of rebate rates and payments by set deadlines each month, as defined both with the internal and external administration parties as well as under client agreements
Internal set up of rebate records for calculations accurately mirroring clientagreed terms
Preparation of client rebate statements by set deadlines then submitted to the relevant internal teams.
Raises suggestions for improvements to the quality and effectiveness of rebaterelated processes and customer service
Reconciles client accounts to internal systems/records.
Confirm any missing information with Client Account Managers and Relationship Managers to ensure records are maintained as accurately as possible.

Experience:

25 years of fund operations experience from either a fund manager, custodian, or fund services firm
Knowledge of Unit Trusts
Good level of competence in Microsoft Excel
Analytical approach and attention to detail
Effective communication skills in technical processes, verbal and written
Clientfocused and flexible approach
Independent worker who are results driven
Excellent communication and interpersonal skills
Ability to manage multiple priorities; flexible
Possess excellent organizational skills