Customer Advocacy Internal Complaints Manager - Melbourne VIC

The Manager Complaints Improvement is a newly created role at MACS Catholic Schools Ltd. · ...

At Melbourne Archdiocese Catholic Schools Ltd (MACS) we envision every student to be inspired and enabled to flourish and enrich the world. · MACS is the largest Catholic school system in Australia.We own, govern and operate approximately 300 Catholic schools, employ over 17,000 ...

At Melbourne Archdiocese Catholic Schools Ltd (MACS) we envision every student to be inspired and enabled to flourish and enrich the world. · MACS 2030: Forming Lives to Enrich the World, · a strategic plan that will help all MACS staff come together to make the most of what a Ca ...

+ Lead a high-impact customer-facing function at Jetstar that directly shapes service reputation and drives resolution outcomes for customers. · + Grow and mentor a multi-site team across Australia and Asia in a fast-paced people-focused environment. · Job ResponsibilitiesManage ...

We're Jetstar. Every day we enable more people to takeoff to more places, more often.Our people are the real jet stars · Lead a high‑impact, customer‑facing function that directly shapes Jetstar's service reputation and drives meaningful resolution outcomes for our customers. · G ...

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than · 400 million customers since we launched in Australia in 2004? In fact, each week we operate around · 3,000 flights to nearly · 40 destinations across Australia, · New Ze ...

We're looking for an experienced Customer Relations Manager to join one of three specialist teams within Group Customer Relations (GCR). As part of GCR's hybrid model you will work from home and spend at least 40% time in the office. · We manage escalated complaints which can inv ...

Your new company is committed to delivering excellent customer service to customers across the Pacific region. You will be joining a collaborative team that values continuous improvement, professional development and a culture of inclusion. · This role is open to candidates on a ...

We truly care about our colleagues. · That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We are dedicated to building a high-performance environment underpinned by a strong risk culture, · ensuring we deliver ...

The Customer Advocacy and Complaints Officer sits within the Customer Experience branch at the City of Melbourne.This role plays a key part in advocating for customers while supporting the organisation to continuously improve services and complaint handling practices. · Support t ...

+At AustralianSuper, we truly care about our colleagues.+ · +We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible.+ · +What you'll need+At least 5 years' experience in Super ...

We have a fantastic opportunity for a Senior Customer Resolution Specialist to join our team at AIA and take your career to the next level by providing our customers with an exceptional and unrivalled experience. · This is a permanent opportunity based in our Sydney or Melbourne ...

We are looking for a Service Recovery Specialist to join our team. The role involves investigating and resolving complaints related to products or services provided by Australian Unity. You will work closely with the Service Recovery Team Leader and other stakeholders to achieve ...

At AustralianSuper we truly care about our colleagues. We know work and life are intertwined. · We support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. · We ensure diversity is celebrated for the opportunity it provides us al ...

We truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. · ...

Gymnastics Australia is seeking a National Integrity Manager to help ensure our sport remains safe, fair, inclusive and trusted by members and the wider community. · ...

We are seeking a Complaints Consultant to join our high-performing Operations team in Melbourne.We are looking for a proactive individual who balances technical knowledge with exceptional people skills. · ...

We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care. · We believe in technology as an enabler · We're driven by helping customers attain better outcomes · Respond to and i ...

As an AI Engineer in our Complaint Uplift Program, you'll play a key role in helping to manage the analytic methods and processes required to support the usage of Generative AI models to measure and assure the Complaints quality processes.Banking is changing and we're changing wi ...

Resolutions Officers manage caseloads of complaints about Victorian health service providers with the aim of achieving timely and effective resolution. · ...