Occ Controller - Seven Hills, Australia - CDC NSW

CDC NSW

Verified Company

Seven Hills, Australia

4 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join CDC NSW as an Operation Controller and keep our community moving

Only weekend work available
Seven Hills location |Great pay | Career progression

About Us:

ComfortDelGro Corporation Australia (CDC) is the largest private bus operator in NSW.

Our subsidiaries, Qcity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyan and Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions.

Our people are our most valued asset, they are the heart of our success. Operating in seven countries with over 24,300 employees and serving more than 2 million commuters daily.

We are part of an international company with an impressive global footprint and a reputation for providing a safe and reliable public transport network that meets customer and community needs.

The Role:

CDC NSW has an exciting opportunity of an
Operation Controller to be a part of our high-tech Operational Customer Centre (OCC) at Seven Hills.

As an OCC Controller your role will be to monitor bus service performance in a real-time environment and minimise service delays using online support systems, handle emergencies and restore service after disruptions.

This is a unique opportunity to learn from and be part of a highly qualified and experienced team which thrives on performing to achieve positive outcomes.

This is part time role working weekends only.

About You:

To be an exceptional OCC Controller, you will:

Have excellent communication skills both written and verbal
Have the ability to support our drivers in a prompt, professional and consistent manner
Demonstrate the ability to identify and provide solutions for onroad issues
Be aware of the cultural diversity and sensitivities of our workforce and customers
Have exceptional organisational skills and ability to manage fluctuating workloads and changing priorities
Be able to work independently and as part of a team
Have proficient computer skills and be adaptable to new technology
Have the ability to maintain a logical thought process and remain calm in stressful and challenging circumstances.

If this comes across as a tailor made, career defining opportunity for you then please apply.