Patient Services Supervisor - Canberra, Australia - ACT Government

ACT Government

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Patient Services Supervisor

Full-time Permanent:

Closes: 10 March 2023:

Classification:
Health Service Officer Level 8

Salary:
$73,429 - $77,593 plus superannuation

Position No:

VF

Directorate:
Canberra Health Services

Advertised (Gazettal date): 22 February 2023

Our Vision:
creating exceptional health care together

Our Role:
to be a health service that is trusted by our community

Our Values:
Reliable, Progressive, Respectful and Kind

POSITION OVERVIEW

The Infrastructure and Health Support Services (IHSS) is responsible for facilities and asset management, delivery of capital and minor projects, and infrastructure services, support and operations.

Food & Sterilising Services is a branch of IHSS which is responsible for Sterilising services and Food Services for Canberra Health Services.

The function of the Food Service Department is to prepare and serve meals and beverages to patients, staff and visitors, as well as the provision of services to other facilities of Canberra Health Services north and south of Canberra.

The Food Service Department prepares, cooks and serves an average equates to approximately 3000 meals daily for Canberra Health Services and National Capital Private Hospital.

Food Service is organised into the following functional areas:

Food Service Administration.

Operation Support Services

Food preparation and Food Production.
Patient Services:
Meal Plating and Rethermalisation
Meal deliveries to patients o Menu monitors.
Cafeteria: Food, meals and drinks for staff and guests.
Stores; Receipt, dispatch and storage of perishable and nonperishable food supplies.
External sites: Dhulwa and other Community Centres.

ABOUT YOU

Behavioural Capabilities

Strong communication and interpersonal skills and passionate about high quality customer service.
Flexibility and adaptability with a changing working environment to enable the provision of responsive services to meet clients' needs.
Strong organisational, coordination and planning skills and a focus on outcomes.
High degree of selfdrive and initiative.

Position Requirements/Qualifications:

Relevant Food Safety Supervisor Certificate and recognized qualifications and a minimum of five years' experience working professionally in food services is preferred.
The successful applicant will need to be available for rotational morning, evening, weekend and public holiday shifts.
Current class C Driver's Licence.
CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies. Desirable
Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance Framework, Partnering With Consumers Framework and all other related frameworks.
Undergo a preemployment National Police Check.
Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy

Note:
Some position's will not be required to work shifts, weekends and public holidays.

Career interest categories:

Healthcare, Medical and Allied Services