Salesforce Marketing Cloud - Melbourne, Australia - Pepperstone

Pepperstone
Pepperstone
Verified Company
Melbourne, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description
Salesforce Marketing Cloud (SFMC) Automation Specialist


Introduction
The Pepperstone story started in 2010. We know what it's like to trade the world's markets.

Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress - for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. You'll find our 350+ team currently across 9 locations and 6 time zones.


The Role


Our Salesforce Marketing Cloud Automation Specialist is responsible for executing automation projects that improve conversion, retention, and revenue in a multichannel environment.


As an expert on Salesforce Marketing Cloud and reporting to the Head of CRM Orchestration, you will collaborate closely with our in-house architects and data engineers to enhance the performance optimisation of Pepperstone's automation campaigns throughout the client lifecycle.


As our Salesforce Marketing Cloud Automation Specialist, your key responsibilities include, but may not be limited to:

  • Support the Head of CRM Orchestration's client communication strategy through the design, development, and execution of journeys within our automation platform
  • Salesforce Marketing Cloud.
  • Collaborate with internal stakeholders to develop customer journey maps and persona segmentations.
  • Responsible for performance optimisation of Pepperstone's automation campaigns, providing insights and recommendations for improvement
  • Share and build internal knowledge and skills in platforms and journey design, enabling our team of CRM specialists
  • Maintenance and optimisation of programs and journeys to ensure optimal performance

About you

  • Minimum 5 years' experience in a similar marketing/tech role.
  • Demonstrated hands on experience, 2+ years, in building omnichannel Salesforce Marketing Cloud Journeys that have driven business outcomes
  • Strong Client Lifecycle Journey knowledge and experience with linking journeys to these stages
  • Skills in or an understanding of SQL, AMPscript, HTML/CSS and SJSS
  • Strong time management skills with the ability to respond to and manage changing deadlines
  • Strong project management and organisational skills needed to juggle multiple projects simultaneously, and the ability to flourish in fast paced and collaborative environment
  • Ability to be available across time zones adhoc, as required
  • Relevant Tertiary Degree (Communications, Marketing, Advertising, Business
  • Experience in CFD and Forex industries or betting and gaming (desired)

Why you will enjoy working with us:

  • Competitive salary structure including company bonus scheme
  • Genuinely collaborative and friendly culture
  • Flexible and hybrid working
  • Remote working option work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard
  • Ongoing personal development & learning opportunities
  • 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
  • 3 paid volunteering days per year & Workplace Giving Program
  • Frequent events and celebrations including a standard weekly social
  • Beautifully renovated large office at Collins Square 727 Collins Street, Melbourne
  • Best in class end of trip facilities including bicycle parking, change rooms & showers
  • A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More About Pepperstone


We understand it's important to do due diligence on a prospective employer, see what our team are saying on Glassdoor.

We respect our team members' experiences and will never pay to remove a negative review.

"We are a 2023 Circle Back Initiative Employer - we respond to every applicant".

Note to external agencies:

While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

Li-Hybrid

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