Software Implementation Consultant - Melbourne, Australia - W Solutions

W Solutions
W Solutions
Verified Company
Melbourne, Australia

4 weeks ago

Olivia Brown

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Olivia Brown

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Description
Permanent role with a hybrid working model

  • Plenty of scope and variety with opportunities to learn
  • Work with some great professionals and successful teams


Our client is a global software company who specialise in working within the healthcare sector and they are looking for several Software Implementation Consultants to join the team and be part of a fast pace, constantly changing environment.


This is a permanent opportunity, with a hybrid working model with 2 days in the office located in the Melbourne CBD near Albert Park.

There are numerous benefits included along with a bonus component dependant on performance.


Responsibilities:


  • Responsible for the successful implementation of the suite of software products
  • Responsible for managing the change journey alongside the customer
  • Accurately take requirements relating to the setup and configuration of the required products
  • Configure the products in line with best practices and methodology
  • Deliver presentations and demonstrations as required
  • Report on the progress of implementation projects to the Managing Consultant, maintain and update project reporting documentation
  • Plan and manage user level requirements workshops capturing the business needs and documenting them in a suitable format to reflect the Implementation Objectives
  • Ensure Client Services management are informed of any new developments (technical or political) taking place with the client which may impact delivery or relationship
  • Identify risks, taking appropriate action and escalating as necessary

Experience/Knowledge/Competencies You Will Need:


  • Experience within the health sector (Public Acute or Aged Care) is required
  • Experience as an implementation consultant is desirable in workforce management
  • A technology background is desirable with experience gained in implementing and integrating software either in a client or vendor role
  • Experience desirable as a rostering practitioner, gained preferably in a health (Acute or aged care) environment
  • Experience in participating in requirements gathering workshops (planning, leading and meeting documentation)
  • Experience in delivering product training, both onetoone and in small groups
  • Experience in writing user requirements and specification for development
  • Experience in measuring and delivering business benefits


Ultimately this is a great opportunity for someone who genuinely likes a challenge, being outside of their comfort zone, and is open to growing, learning new things and working with a collaborative team who genuinely want to achieve the best result for their clients.

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