Tsn Store Manager - Hobart, Australia - Telstra

Telstra

Verified Company

Hobart, Australia

4 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Employment Type

Permanent

Closing Date

6 Mar :59pm

Job Title

TSN Store Manager

Job Summary

Job Description:

We never lose sight of one fact: maintaining world-class sales and service is crucial to our success. That's a philosophy you'll share with our customers. We're focused on turning product and technological innovations into solutions that have an incredible impact for our customers.

It is the Store Manager that helps bring this to life by setting the standards of success and high-quality customer service through the team and ensure that high in-store presentation and retail operations practices are maintained.

You will drive the culture, grow the people and the business to ensure next level success.

Duties:

Leading and coaching the team to build capability and develop future leaders
Ensuring that the stores KPI's (sales and customer service) are met through effective planning and execution with the leadership team
Meeting the store financial and customer service targets, monitoring and analysing performance and compliance
Developing a harmonised team culture, setting clear accountabilities, developing the capability for high performance, and ensuring a safe workspace where all team members are respected
Ensuring the effective implementation of the agreed customer sales model within the store and our guidelines on Doing Good Business Responsibly
Recruiting new team members, overseeing learning, and conducting scheduled performance reviews for the team

This is a Permanent Full-Time role to be based at our Telstra Store Glenorchy Shop 21, Main Rd, Northgate Shopping Centre, Glenorchy TAS 7010

Australia

Your training will take place instore and online.

We do this to ensure that we quickly grow your knowledge and give you a supportive community to work within.

Skills and Experience- Expert communication skills- Demonstrated ability to manage and coach a large and diverse team- Advanced understanding of resolving customer issues and creative problem solving- Proven track record working within a high-pressure, high-pace, customer-orientated retail environment- Advanced understanding of people skills that will drive embedded behaviours for changing products and systems- An ability to work in a team with the goal of developing others for future opportunities- Demonstrated ability to create a positive work environment through support and inclusion- Advanced ability to execute business improvement initiatives, and support the change agenda in store- Ability to successfully execute against key metrics (financial and customer)- Ability to identify and create store improvement opportunities and collaborate across teams to achieve common goals

Benefits:

Corporate discounts and benefits
Fantastic team environment
Highly rewarding sales environment
Excellent career growth prospects
In depth training and coaching provided instore and online

How to apply

If you have a passion for retail, a desire for a stimulating career and can deliver a unique, memorable experience to our customers and your team every time they enter your store - a job at Telstra is for you Click APPLY today