Medical Receptionist - Werribee, Australia - I-MED

I-MED
I-MED
Verified Company
Werribee, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We're thrilled to offer you the chance to make a difference in healthcare.

As a Medical Receptionist, you'll be at the heart of our patient experience, creating a warm and welcoming environment.


Our clinics in Werribee are currently seeking a Medical Receptionist to join the team on a casual basis, working rotating hours, Monday to Friday between 6.30am and 9.30pm.

Must be able to work Full Time hours for the first three weeks of training.


About Us:


I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty.

These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.


Role Overview:
As a Casual Medical Receptionist, you'll play a crucial role in ensuring smooth clinic operations


Your responsibilities will include:

  • Patient Interaction:
  • Greet patients and other callers professionally and courteously.
  • Assist patients with appointment scheduling.
  • Explain intake forms to new patients.
  • Administrative Tasks:
  • Manage medical records confidentially and efficiently.
  • Process patient payments (cash, Eftpos, direct billing).
  • Invoice Medicare, Private Health Funds, TAC, DVA and Workcover.
  • Maintain a tidy reception waiting area.
  • Collaboration:
  • Work autonomously and as part of a team.
  • Communicate with referring doctors and hospital staff courteously.
  • Fill in the roster when staff are on annual or sick leave.
  • Ensure accurate storage and retrieval of patient and practice records.
  • Confidentiality:
  • Maintain patient personal and financial information confidentiality.
  • Complete recalls and follow privacy protocols.

Qualifications and Skills:


  • Prior experience working as a radiology receptionist will be highly advantageous but not essential.
  • Understanding of medical terminology.
  • Excellent communication skills.
  • Intermediate computer skills (knowledge of medical software and Microsoft Office Suite).

Desired Traits:


  • Bubbly personality and ability to think on your feet.
  • Calm under pressure in a fastpaced environment.
Life at I-MED Radiology
 Competitive remuneration corresponding with experience
欄 Comprehensive induction training and ongoing development
 Opportunity for career growth and professional progression
‍‍ To be part of a fun & dedicated team that celebrates wins and successes
喙 Commitment to your health and well-being, including access to employee assistance program

Diversity and Inclusion

Here at I-MED, we support diversity and welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity.

Next Steps...

Join our team and be part of something meaningful

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