IT Business Partner - Perth, Australia - The Brand Agency

The Brand Agency

Verified Company

Perth, Australia

3 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

We're looking for an experienced IT Business Partner to join WA's largest communications agency, based in Perth.

You will

Lead all aspects of IT delivery for your designated region/companies.
Demonstrate exceptional technical expertise, ideally across Windows, macOS, Office 365, cloud services, Adobe Creative Suite.
Establish strong relationships with all the IT functions within the agency's operating model.
Develop excellent relationships with key stakeholders.

We are
The Brand Agency, WA's most successful advertising and technology agency, part of WPP.

What does this mean for you?

Technology is at the heart of everything we do, and it is IT's mission to enable everyone to collaborate, create and thrive.

Our IT teams are undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences.

There are many things that make The Brand Agency a great place to work, but we think these are worth a special mention:

Welcoming and flexible working environment.
Birthday Leave a paid day off to celebrate your birthday each year.
Loyalty Leave an additional paid day off each year to celebrate your work anniversary.
Employee Assistance Program access and 24/7 support.
Learning opportunities for all employees and room to grow.

The role
As an IT Business Partner your key responsibilities will be:

IT Strategy

Work with senior leaders to establish a forwardthinking and multiyear technology strategy, that drives innovation, differentiation and simplification.
Consult, develop and agree technology strategy for the business, evolve roadmaps and work with the regional teams to deploy locally.
Be the strategic touch point for local market leaders in region, to capture and shape business demand for new or changed products and technology services in the agency's 'patch'.

IT Management

Serve as an escalation point on behalf of the Operating Companies in case of service quality issues.
Monitor performance, drive escalation management with thirdparty vendors.
Continually review, monitor and find opportunities to improve service, control and reduce costs.
Educate the business on how to use the IT service and maximise benefits. Create and update knowledge base articles for end users.
Lead a customercentric culture, championing activities to empower end users to get maximum utilisation of IT, including organising training programmes.

IT Change Delivery

Transformation to new services, including initiating infrastructure refresh.
Manage and drive local IT changes ensuring global infrastructure and operating company programmes are localised and executed to plan.
Provide local input into global business initiatives and escalate major requirements to the relevant CTOs/CIOs.

IT Cost Control

Directly partner with peers in the other regions and Operating Groups to combine platforms, solutions and investments.
Provide technology guidance to the functional leadership and agree the technology development agenda and budgets.
Review local IT purchasing and develop proposals for cost optimisation.
Handling and maintaining supplier contracts.
Advise local CFOs on IT budget and forecast submissions for annual budgeting.
Handle purchases for software, printers, phones and computer accessories, as well as approvals and invoicing.
Manage IT asset lifecycle and support the business to drive down costs.

IT Compliance

Work with designated operating companies and IT compliance leads to ensure compliance and security needs are met.

You have

Experience in a similar role in another company.
10 years' experience as an IT professional.
A strong technical background across Windows, macOS, Office 365, cloud services and the Adobe Creative Suite.
Excellent communication and interpersonal skills to effectively collaborate with local and regional executive stakeholders.
Knowledge of toplevel IT architecture principles.
Experience and professionalism to engage and influence at the Executive level.
Direct experience in managing budgets.
Good commercial insight with a comprehensive appreciation of how technology can enable positive business change.
A strong track record of delivery, attention to detail, organised and demonstrates excellent project and time management skills.
Understanding of the creative mindset and user experience, exposure to creative and media businesses.

The Brand Agency is an equal-opportunity employer and is committed to building a diverse and inclusive workplace. We encourage people of all backgrounds to apply. Fulltime/part-time negotiable.

The fine print
To apply, you must have the right to live and work in Australia.

No recruitment consultants please.