Customer Solutions Advisor - Ringwood, Australia - Vodafone

Vodafone

Verified Company

Ringwood, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join a fun, dynamic and supportive team

What will you be doing?

You'll be working as part of a friendly and high performing, supportive team whilst interacting directly with our customers.

In this role you will be staying up to date on all of the latest & greatest devices through our world class learning platform, taking a genuine interest in our customers wants & needs, reviewing customer accounts to ensure they are receiving the best value across our suite of products & services as well as providing support on existing accounts with servicing/billing enquiries & educating customers on our self-service platform.

Want to challenge yourself and take ownership of your career and be part of a business that will bring out the best of your potential, all whilst having some fun? This could be the opportunity for you.

Who are we looking for?

Our Customer Solutions Advisors are enthusiastic, driven and love customer service. You will be working within a dynamic, fun, and dedicated team. In-depth training will be provided to enable you to really succeed in this role.

To be considered for this role you'll have a genuine desire to deliver first-class customer service and have a passion for our products.

You will ideally have availability to work on a casual basis which can include late night trade and weekends.

If successful, you'll also need to be available to complete 4 days of virtual and in person training on commencement.

What can we offer?

Access to wellbeing programs and exclusive discounts
Training support: get the inside scoop on all the latest tech from brands like Apple and Samsung
Exciting opportunities to further your career into a leadership role or head office position such as our 'Future you' program that supports the development of your skills and career aspirations

What's next?

Our recruitment process is super simple, just submit your CV and you will be invited to complete a talent assessment which takes only 15 mins.

If successful you'll speak to our friendly Talent Acquisition team for a quick phone chat, and then an interview in-store with the Store Manager which is a chance to meet the team and find out more about working for us.