Workshop Administrator - Hobart, Australia - Avis Budget Group

Avis Budget Group

Verified Company

Hobart, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Avis Budget Group
We don't just rent cars. We're changing the way people move.

Across our world-famous brands -
Avis, Budget, Zipcar, and Apex:

- we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

About the Role

The Workshop Administrator completes all administrative tasks in relation to the maintenance and damage of the fleet, for all Brands across Pacific, in a timely and efficient manner.

The Workshop Administrator performs duties and provides services which reflect the Company's values.

Essential duties and responsibilities, shown below, will vary accordingly based on the location, team size, brand and any specialised or specific requirements.

What you'll do

Answering phone enquiries and providing breakdown assistance when necessary.
Processing accident reports and quotes in applicable internal systems
Raise, maintain and receipt Purchase Orders
Ordering parts where applicable
Processing invoices for payment in applicable internal systems
Liaising with vehicle repairers on quotes and invoices where applicable
Liaising with internal and external customers in relation to accident damage
Dealing professionally with internal and external customers in the course of carrying out duties.
Having an in depth knowledge of ABG Systems and an understanding of the current policies and procedures.
Attend company/manufacturer training as necessary
Support local Remarketing Manager with administrative tasks where required
Adhering to Company Quality Assurance and Uniform Guidelines
Working efficiently and effectively in a team environment to maintain a culture of service excellence and accomplishing organisational goals under limited supervision
Driving vehicles as required.
Other reasonable duties as requested by the Service Manager.

What we're looking for

Applicants must have a full and valid driver's licence, Mechanic related knowledge and skills are highly regarded
Previous experience in an administrative role, experience within the car rental industry is highly regarded
Proactive approach with high level problem solving skills
Excellent communication skills and customer service skills
High level attention to detail
Comprehensive knowledge of Microsoft Office Excel, Outlook, Word and iCloud based system
The ability to manage multiple tasks simultaneously

Benefits and Perks
-
Competitive Salary Package:

-
Wellbeing programme incl.
life insurance +
discounted health insurance +
superannuation options

Access to
Perkbox discounts and offers
with hundreds of retailers and big brands, including on cinema tickets
, fitness classes
, shopping discounts **and much more
Employee discounts on
car rental across Avis Budget Group
Employee Assistance Programme
(EAP) provided by Converge 24/7 support for your mental health and wellbeing