Team Leader - Adelaide CBD, Australia - SA Government -ATTORNEY-GENERAL'S DEPARTMENT

Olivia Brown

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Olivia Brown

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Description

Attorney-General's Department

Job reference: 536023


Location:

ADELAIDE

Job status:
Long Term Contract


Eligibility:
Open to Everyone


Classification:
ASO6


Salary Range:
$95,588- $101,109


Duration:
up to 12 months


Vacancy Type:
Full Time


Number of Positions Available: 1


Closing Date: 11:30pm, Friday 23 June 2023


About the Opportunity


The Public Trustee provide financial and administrative services to eligible South Australians, those who cannot manage their own affairs, and those who have trusted us to assist them.

We are seeking an innovative, team-focused individual who is passionate about helping others to play a key leadership role within our Estate Services branch.


As Team Leader, you will be responsible for driving high levels of customer service to both internal and external customers while motivating and leading a team to help deliver meaningful customer service.

You will also be required to provide expert advice on Customer Service and Estate Administration while contributing to the continuous improvement of the Estate Services branch by identifying operational efficiencies.

You will lead a team of highly skilled individuals, supporting their development, and playing a key role in driving the positive culture of the branch, inspiring your team.

This role will enable you to showcase your outstanding leadership and customer service skills within a dynamic team that takes pride in the service they provide to the community.


This is a unique opportunity to grow your career and build on your current skillset, while working in a prime CBD location.


About You


You are a strategic leader with demonstrated experience and a passion to always deliver a high level of customer service.

You actively seek opportunities for continuous improvement and have exceptional problem-solving skills.

You will enjoy the opportunity to positively influence the culture of your team and are keen to share knowledge and experience in the mentoring, training and development of your team members.

You have exceptional stakeholder engagement skills with the ability to form and maintain positive working relationships.

You have excellent written and verbal communication skills and experience and would like to contribute to business improvement by identifying operational efficiencies.


About the Business

Public Trustee's mission statement is:
"To protect the wishes and interests of those we serve". The Office of the Public Trustee was established in 1881 and is constituted under the provisions of the Public Trustee Act 1995. The role of the Public Trustee is to provide eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration. Public Trustee also has a role in managing the financial affairs of those people in the community who lack the capacity to manage their own affairs as determined by the courts, the South Australian Civil and Administrative Tribunal (SACAT) or through activation of powers of attorney. The Public Trustee is a separate agency within the broader departmental organisation of the Attorney-General's Department.

The Public Trustee is a separate agency within the broader departmental organisation of the Attorney-General's Department.


Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested.

Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.


Additional Notes


You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below.

For more information please download the Job Application Pack and Job and Person Specifications.

The Attorney-General's Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.


Applications close: 23/06/2023 11:30 PM

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