Freight Forwarding - Melbourne, Australia - People Group

People Group
People Group
Verified Company
Melbourne, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description
Fast
- growing company

  • Massive network of possibilities
  • Salary package up to $80,000 $100,000 + Super

Key Account Manager - Freight Forwarding

Your new company

  • A company that is constantly evolving and expanding with the global market. Working for one of the world's largest global suppliers of transport and logistics can open up many opportunities for you to develop your career on a local and international scale.

Your new role

  • Establish and Maintain an effective customer management plan that includes a formalized review structure and business plan for each client on an ongoing basis to ensure the maximization of all business offerings.
  • Maintain relationships with assigned key accounts on a national level.
  • Assist branches to develop local account management structures.
  • Identify, research, and resolve customer issues using the computer system and overseas networks.
  • Reduce the risk of unexpected downtime for customers.
  • Recommends process improvements.
  • Organize/attend regular customer meetings between key personnel and customers to facilitate service improvements and consolidate customer relationships.

What you will need to succeed

  • At least 5 years experience in international freight forwarding & Account Management/Customer Care.
  • Experience in managing and developing key accounts.
  • High level of concentration
  • Ability to meet competing timelines
  • Hard working attitude
  • Good with technology and has a tech mindset
  • Excellent communicator
  • Able to build relationships and be the first point of contact for your portfolio of clients on a regular basis

What you'll get in return

  • A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational and management team.
  • Ability to grow within the company
  • Your salary will be highly competitive, you will be able to own the role at hand and will be rewarded for hard work/dedication.

What you need to do now

Tom Hunter now at

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion

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