Service Manager - South Brisbane, Australia - Frizelle Sunshine Automotive

Frizelle Sunshine Automotive

Verified Company

South Brisbane, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Great company culture with amazing benefits on offer:

We celebrate our team with quarterly and annual awards for high achievers:

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Progress your career with this leadership role

Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney's North Shore, Regional NSW, Northern NSW, and throughout South East Queensland and Victoria. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 2000 employees across QLD, NSW and VIC, we are focused on growing and developing a career path for all our people.

We are now looking for an experienced
Service Manager to join our
Jaguar Land Rover Dealership in
South Brisbane.

Reporting into the Group Service Manager you will:

Be someone who is passionate about the JLR brand
Have proven leadership experience from a dealership service environment
Have a high level knowledge of service department processes, policies and procedures
Demonstrate excellent customer service with well developed communication skills both verbal and written
Demonstrate experience in Service Department KPIs with great time management skills
Experience with Pentana Solutions (Reynolds & Reynolds) preferred
Current Manual Drivers Licence

What the role entails:

Providing the best possible service to customers while maintaining an efficient and profitable operation
Building and maintaining positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control
Setting and obtaining service sales and profit objectives
Organising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
Assist the Sales Manager to ensure that all CRM scores are at benchmark or better
Ensure the service process is being closely monitored and controlled
On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally

The benefits of working with us: