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    Service Advisor - Mackay Regional, Australia - Midas International, LLC

    Midas International, LLC
    Midas International, LLC Mackay Regional, Australia

    1 week ago

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    Description

    At Midas, we pride ourselves on delivering top-notch services to our customers' vehicles by utilizing our ASE Certifications and automotive repair experience. Join our team as a Service Advisor to play a key role in maximizing our shop's sales and profitability while ensuring outstanding customer satisfaction.

    Responsibilities:

    • Create and present job estimates, source parts, and communicate with customers
    • Analyze inspection findings with technicians and provide detailed explanations to customers
    • Offer excellent customer service by actively listening and advising customers
    • Collaborate with colleagues to drive overall shop success
    • Boost retail sales and profitability to meet or exceed shop targets
    • Prioritize the safety and well-being of shop staff and contribute positively to local communities

    Qualifications:

    • Basic automotive knowledge
    • At least 1 year of experience in the automotive field
    • Outstanding customer service and communication abilities
    • Strong team-player and leadership skills
    • Valid driver's license
    • Availability to work flexible hours, including weekends and holidays

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