Aps6 Case Management Officer - Canberra, Australia - Chandler Macleod

Chandler Macleod
Chandler Macleod
Verified Company
Canberra, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies.

For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals.

Our Federal Government client is seeking to engage an APS6 Case Management Officer on a contract for 12 months.


Position Overview

Duties & Responsibilities:

Responsibilities of the role include but are not limited to:

  • Undertaking case management of complex AAT matters and analysing to develop options for early resolution.
  • Obtaining necessary information and advice to effectively resolve AAT matters.
  • Attending Case Conferences, Conciliations and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding to priorities and risks, including risk to the participant, Scheme sustainability and the Agency.
  • Preparing and maintaining electronic record keeping, including evidence supporting decisionmaking processes and justifying conclusions reached during the case management process.

Capabilities of the Role:


  • Adaptability
  • Building Customer Loyalty
  • Building Talent
  • Planning and Organising
  • Coaching
  • Technical / Professional Knowledge or Skill
  • Managing Relationships
  • Energy

Mandatory Requirements:


  • Applicants must be Australian Citizens.

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