Energy Sales Specialist, Retail X - Adelaide Region SA, Australia - Origin Energy
Description
Salary + sales commission + overtime available- CBD office, 5 min walk from station | hybrid working, 2 days per week in office
- Adelaide based, 21st August 2023 start date
A great Origin opportunity
Together we're powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people.
About the role
You'll be part of our Energy Sales Specialist team, where you'll will be at the heart of everything we do - working with customers.
You will proactively support new and existing Origin customers with sales activity including win-back, cross-sell, and move and acquisitions, ensuring utility needs for residential and SME customers are met.
Duties
- Guide new and existing customers through the retention, acquisition and move journey, ensuring utility needs are met whilst delivering outrageously good customer experiences
- Having a clear focus on delivering and improving the customer experience, demonstrating real concern for the customer
- Identify and anticipate customer product needs through curious questioning and effectively resolving those needs through first contact
- Understand the product options available and how these can be used to resolve customer needs and/or issues
Skills & experience
- Demonstrated ability to use sound commercial judgement to improve customer experiences, taking into consideration risk and regulatory frameworks and acting within delegation of authority
- Be a lateral thinker, thinking for themselves, their team, and the business
- Demonstrated sales and negotiation skills.
Benefits
- 3 week training, ensuring you'll be fully trained in every aspect of the customer experience
- Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
- Hybrid working environment, opportunity to connect with your team in our CBD office while working from home a couple of days a week
- Competitive salary + commission + performance based reviews
- Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible monthtomonth plans and no lockin contract.
- Free and confidential counselling for employees and family members.
- A great high energy team, that encourages interesting, rewarding, and engaging work
- Salary + sales commission + overtime available
- CBD office, 5 min walk from station | hybrid working, 2 days per week in office
- Adelaide based
Working for us
At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions.
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