Energy Sales Specialist, Retail X - Adelaide Region SA, Australia - Origin Energy

Olivia Brown

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Olivia Brown

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Description
Salary + sales commission + overtime available

  • CBD office, 5 min walk from station | hybrid working, 2 days per week in office
  • Adelaide based, 21st August 2023 start date

A great Origin opportunity


Together we're powering a cleaner, smarter energy future for Australia and beyond, always looking for better ways to deliver for our customers - and for our people.

Good energy starts with you, our great people.


About the role


You'll be part of our Energy Sales Specialist team, where you'll will be at the heart of everything we do - working with customers.

You will proactively support new and existing Origin customers with sales activity including win-back, cross-sell, and move and acquisitions, ensuring utility needs for residential and SME customers are met.


Duties

  • Guide new and existing customers through the retention, acquisition and move journey, ensuring utility needs are met whilst delivering outrageously good customer experiences
  • Having a clear focus on delivering and improving the customer experience, demonstrating real concern for the customer
  • Identify and anticipate customer product needs through curious questioning and effectively resolving those needs through first contact
  • Understand the product options available and how these can be used to resolve customer needs and/or issues

Skills & experience

  • Demonstrated ability to use sound commercial judgement to improve customer experiences, taking into consideration risk and regulatory frameworks and acting within delegation of authority
  • Be a lateral thinker, thinking for themselves, their team, and the business
  • Demonstrated sales and negotiation skills.

Benefits

  • 3 week training, ensuring you'll be fully trained in every aspect of the customer experience
  • Discounted Origin products benefits for employees, including Electrical, Gas and Internet offers
  • Hybrid working environment, opportunity to connect with your team in our CBD office while working from home a couple of days a week
  • Competitive salary + commission + performance based reviews
  • Origin 360 Electric Vehicles (EV) employee subscription offers a fantastic range of EVs, with flexible monthtomonth plans and no lockin contract.
  • Free and confidential counselling for employees and family members.
  • A great high energy team, that encourages interesting, rewarding, and engaging work
  • Salary + sales commission + overtime available
  • CBD office, 5 min walk from station | hybrid working, 2 days per week in office
  • Adelaide based

Working for us


At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions.

Every person that works with us helps us reach that goal. If you bring good energy to Origin, you'll get it in return. A challenging career. An exciting industry. And the support to grow and explore your potential.

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