Operations Support Specialist - Melbourne, Australia - Adecco

Adecco

Verified Company

Melbourne, Australia

4 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Join a thriving, dynamic team

Full-Time Permanent Position
Elevate your career

We are seeking a committed Scheduler to be an integral part of the Field Service / Operations team.

As a scheduler, you will play a pivotal role in coordinating and optimising service appointments, ensuring timely and efficient service delivery to customers and stakeholder.

Client Details
We are representing a globally renowned provider of fire safety and security solutions, serving diverse businesses and organisations.

With a rich history spanning over two centuries, with a mission to enhance safety by delivering essential systems, equipment, and services.

Description

As a Service Coordinator/Scheduler in a dynamic and collaborative team, your primary role will involve delivering exceptional customer service to both internal and external stakeholders.

You will be responsible for the daily coordination, planning, and allocation of technicians, ensuring efficient scheduling and deployment.

Additionally, your responsibilities encompass supporting various administrative functions such as lodging work orders, invoicing, including daily invoicing, raining purchase orders, accurate data entry, and providing excellent customer service.

This multifaceted role offers an opportunity to make a significant contribution to the operational efficiency and overall customer satisfaction.

Profile

Demonstrated experience in dispatching and planning work for field service personnel, such as technicians.
Scheduling experience is a significant advantage.
A dedicated and friendly team player with proactive "cando" attitude.
Proven track record in roles combining customer service and administration.
Experience thriving in a fastpaced administrative role within a serviceoriented environment.
Proficiency in data analysis and data entry.
Familiarity with Microsoft Office, especially Excel, and any prior experience with PRONTO or SAP systems is a valuable Asset.

Job Offer
This fantastic opportunity will commence as soon as possible for the right person. This is a Full-Time permanent position based in Dingley Village.

I appreciate your cooperation.

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