Service Support Administrator - Sydney, Australia - Found People

Found People

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Secure Full time role with family friendly company
- $70k - $75k plus super plus benefits.

Scheduler and Service Support Role in a great team.

About the company
Award Winning Audio Visual / ICT Digital Integration company located close to Brisbane CBD. They have a family orientated environment and friendly supportive team. At the forefront of their industry, they are experiencing sustainable, organic growth across Commercial, Government and other key sectors.

This is an extremely exciting company with great culture where your voice will be heard There is also a strong emphasis on career development.

$70k to $75k + Super + Quarterly Company Bonus + EAP

About the role

The ideal person for this role will be a service-oriented person with excellent organizational and record-keeping skills along with strong communication and interpersonal skills.

You will enjoy such tasks as Coordinating Service Jobs between Service Technicians and Customers, Managing Logistics of required materials/equipment for each service job, Invoicing, and Data housekeeping.

Skills and experience required

Minimum of 2 years _scheduling_ or contractor management experience with at least 5 years in Customer Service roles
Converting quotes/orders into jobs
Scheduling jobs with contractors
Overseeing work assigned to contractors
Converting quotes/orders into jobs
Scheduling jobs with contractors
Overseeing work assigned to contractors
Experience using SimPRO, Dynamics 365 Customer Service, JIRA and Confluence is advantageous.

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