IT Support Analyst - Wetherill Park, Australia - Sika
Description
Company Description
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.
We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an expanding team across Australia.
IT Support Analyst to join our
Wetherill Park, NSW Branch.
Reporting directly to the IT Manager, this dynamic, fast paced role will have you be responsible for day-to-day support of desktops / laptops and their updates for Sika users nationally.
Job Description:
- First point of contact for all hardware and software troubleshooting
- Assist with the purchase and allocation of all hardware, software, and peripherals
- To respond, document and resolve IT related queries in a timely manner.
- Provide user support on all hardware (desktops, laptops, printers) when required.
- Administration of all IT assets
- Organising IT Hardware and access for all new recruits
- Enforcing Sika's IT Security Policies
- Implement special project as and when required by the management.
Qualifications:
- Have a minimum 2 years' experience in a similar role.
- Knowledge of Windows Operating Systems, Microsoft Office 36
- Have general Desktop / Laptop and Smart Phone troubleshooting skills.
- Thorough understanding of IT practices
- Desirable experience with Active Directory and Microsoft Azure
As a market leader, Sika Australia understands and recognises the contribution employees make to the success of our business.
In return for your experience and commitment, you will be rewarded with a competitive salary package with an opportunity to thrive and grow within the organisation.
EMPLOYEE REWARDS AND BENEFITS:
- Annual Birthday gift card
- Bimonthly site BBQ's
- Wellness Wednesday webinars
- Employee Assistance Program (EAP)
- Ongoing Training and Development opportunities
- Hybrid working opportunities
- Employee Wellbeing Program
- Recognition of Service Awards
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