Implementation Consultant - Melbourne, Australia - W Solutions

W Solutions
W Solutions
Verified Company
Melbourne, Australia

3 weeks ago

Olivia Brown

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Olivia Brown

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Description
Working one day in the office hybrid model

  • Great leaders and team, excellent culture, growing organisation
  • Challenging and interesting projects and client engagement


Our client is a Global Software product company and over the last 3 years have grown significantly in the Australian market.

They are looking for several Implementation Consultants who can work with their key clients and help implement their products.

This is a permanent opportunity, working one day a week in the ofifce, which is located near Albert Park.

They have great leadership and a team that consists of hard working individuals who are collaborative and look to get the job done.

This could be good for a Business Consultant with implementation experience as well.


Key Responsibilities

  • Responsible for the successful implementation of the suite of products
  • Responsible for managing the change journey alongside the customer
  • Accurately take requirements relating to the setup and configuration of the required products
  • Configure the products in line with best practices and methodology
  • Deliver presentations and demonstrations as required
  • Ensure checkpoints are completed where necessary
  • Report on the progress of implementation projects to the Managing Consultant, maintain and update project reporting documentation
  • Plan and manage user level requirements workshops capturing the business needs and documenting them in a suitable format to reflect the Implementation Objectives
  • Ensure Client Services management are informed of any new developments (technical or political) taking place with the client which may impact delivery or relationship
  • Identify risks, taking appropriate action and escalating as necessary
  • Provide input to project governance

Experience/Knowledge/Competencies You Will Need:


  • Experience within the health sector (Public Acute or Aged Care) is required
  • Experience as an implementation consultant is desirable in workforce management
  • A technology background is desirable with experience gained in implementing and integrating software either in a client or vendor role
  • Experience desirable as a rostering practitioner, gained preferably in a health (Acute or aged care) environment
  • Experience in participating in requirements gathering workshops (planning, leading and meeting documentation)
  • Experience in delivering product training, both onetoone and in small groups
  • Experience in writing user requirements and specification for development
  • Experience in measuring and delivering business benefits
To be considered you must have valid working rights in Australia for a full time opportunity.
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