Client Services Coordinator - Smeaton Grange, Australia - InMotion Group

InMotion Group
InMotion Group
Verified Company
Smeaton Grange, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description

About You
Are you looking for a rewarding career in client services? Do you have excellent communication, organisational and problem-solving skills? If so, you might be the perfect fit for our team


About Us
InMotion Group is a multidisciplinary clinic that offers therapy services to children and adults in our community.

Our clinics are based at Narellan south-west of Sydney and Wollongong and you will be part of our Administration team.


What you'll be doing:


  • Managing the intake and assessment process for new and existing clients
  • Coordinating the delivery of allied health and support coordination services
  • Working with our clients to ensure we are providing services to meet their needs and NDIS plan budgets
  • Completion and oversight of service agreements
  • Providing ongoing support and followup to ensure client satisfaction
  • Liaising with internal clinicians, support coordinators, and other InMotion Group team members to coordinate clinical care
  • Manage relationships with referral partners and local service providers
  • Maintaining accurate and timely records and reports
  • Travel to client meetings offsite

Position Requirements:


  • Experience in client services, customer service, or case management
  • Current Working with Children Check
  • Has or willing to obtain a NDIS Worker Check
  • A valid driver's license and access to a reliable vehicle
  • A compassionate and respectful attitude towards people with diverse needs and backgrounds
  • A strong work ethic and a commitment to excellence

We offer:


  • Opportunities for professional development and growth
  • A structured induction program matched to your skills and experience
  • Highly skilled team and manager
  • Competitive salary
  • Supported learning and development plan
  • Fun & supportive team environment and inclusive culture
  • Company awards program

Our Values:


  • Client Focused
  • Our clients needs are of the highest priority


  • Quality

  • We set high standards, are accountable and continuously improving.
  • Passion we love what we do and we help people make a difference


  • Integrity

  • We do what we say, we are transparent and take ownership of what we do.


  • Performance

  • We are resultsfocused through achieving client and company outcomes.


  • Team

  • We care for our people and invest in their growth and development.

Salary:
$55, $65,000.00 per year


Benefits:


  • Travel reimbursement

Supplemental pay types:


  • Performance
bonus


Licence/Certification:

  • Australian driver's licence (preferred)

Work Location:
In person
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